Reviews (9,631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 29, 2024

Thank you Cherry Xu for your awesome customer service. I appreciate the time you took to help me understand the process and to sync products to my store. I know I keep asking too many questions and answer them all. Thanks a many times!

ToniKay Creations
United States
About 2 months using the app
June 22, 2024

I had a very nice experience. If I needed help they had a very good service. With names Jolie helped me the most.

Vanuvo
Netherlands
3 months using the app
Edited November 29, 2024

Good company that is easy to work with, have been using CJ for almost 3 years now and it's the reason my store has become as successful as it is. Private inventory and global warehouses are a must for fast shipping times and CJ takes much of the work out of setting everything up.

Special thanks to my agent Isabella who is just brilliant in making sure things run smoothly. She is responsive and informative. By far the greatest benefit of CJ is their experienced agents and Isabella has been a pleasure to work with.

Valkyr Tools
Australia
Over 3 years using the app
Edited July 1, 2024

I must say the customer service I have received from Sveta has been excellent. My requests and question were handled quickly and efficiently. She very professional and took care of all my concerns.
Thanks Sveta!

Berthaly
Australia
About 2 months using the app
Edited November 13, 2024

CJDropshipping is a great company, very professional and they know what they’re doing. So far we are happy with the work provided by our agent Bin Han. Highly recommend!

Dogs and Cats Boutique
United States
Over 3 years using the app
CJDropshipping replied June 18, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 4, 2023

CJ is a valuable asset to my business and provides great products with many different delivery options. My agent, (Estelle) is extremely proactive in spotting opportunities in my business and fast & reactive with helping me resolve queries. Would highly recommend.

CC co
United Kingdom
Over 3 years using the app
Edited August 22, 2024

Ruth has support me very well

VIRALET
Germany
About 2 months using the app
May 24, 2024

I've been using CJ for 6 month and I have an agent, Elsa Tong. I totally recommand this app, she's very helpfull and fast when I need. Very happy !

mea-pono
Switzerland
About 1 year using the app
January 30, 2021

I am a new dropshipper and the agents for CJ provide excellent service. The agents are always here to help when I need them at any time. I appreciate their help.

Kat's Company
United States
Over 3 years using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 5, 2020

Lots of products.Fast support chat and Great customer service and very helpful. Will diffidently use the app.

Eat All Fashion
Australia
Over 3 years using the app
CJDropshipping replied November 9, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!