Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 12, 2024

Outstanding professional service from Sveta

as a new into the e-commerce I was lost in making the order, I thought it was automatically done through the Shopify and CJapp but Sveta helped me out in getting things understood

Thank you Sveta for the brilliant customer service

MerMoh
United Kingdom
3 months using the app
March 30, 2024

I have used CJ for several months on another store. I have recently setup a new store and am continuing to use this service. The main reason I continue to use CJ is my agent that I have been assigned 'Bring'.

Bring always provides the best service to me, and we have a great partnership where we can talk about my business plans and he can assist in making sure the fulfilment of products is as smooth as possible, as well as ensuring fair pricing for all involved.

Thanks Bring and CJ!

LAVELLO
United Kingdom
2 months using the app
Edited June 27, 2024

So far my experience with CJ is Great. Customer service here is one of the best in the industry. Today I had Sveta helping me. She answered all my questions quickly and accurately. Also, Bellica and Zoey were Super helpful and very patient with me. When you work with a company like this that has amazing customer service available 24/7, that means a lot. I recommend CJ Dropshipping to any serious entrepreneur or company. Thank you, CJ Team: Sveta, Bellica, and Zoey

BrillasTU
United States
21 days using the app
June 23, 2024

Special thanks to Arlene Nong, Bonnie Gu and Whalen Zhu for helping me get my nicossmiles.com store going! Best dropshippping app in my opinion. Customer support 24/7 and it's completely free!! Yay CJ :D

Health♻️Switch
United States
4 months using the app
February 25, 2024

I had the pleasure of speaking to Zoey Zhang today. I had a few questions pertaining to custom packaging. She was very helpful and also informed me-on which warehouse i should be storing my inventory at.She also told me about the processing time and how long it will take for the products that im sampling to be shipped out

AURA
Canada
5 months using the app
June 6, 2024

This is the best Dropsipping app, and Aoki helped me a lot, even when I was very unsure of what I should do. Thank you Aoki!

ILoveBabu.com
Romania
3 months using the app
August 3, 2024

best customer service. special thanks to jolie.

GiftyFusion
Canada
About 1 month using the app
March 13, 2024

I had some issues fulfilling a large order April helped me tremendously she was kind and attentive and even gave me a discount on fast delivery.

Thank you April

BlueRockCanada
Canada
Over 1 year using the app
March 27, 2024

I've been in the dropshipping business for a while, and CJDropshipping has been a real game-changer for me. This app is not just convenient – it has transformed my business. With its help, I easily find new products for my store and process orders promptly. I especially appreciate the support – agent Krise Qi is always ready to help with any issue. Thanks to CJDropshipping, my work has become more efficient and profitable. I recommend it to all dropshippers!

CarPlay KIT™
Bulgaria
About 2 months using the app
January 22, 2024

Just chatted with Fionnula and she was very helpful with my questions and helped me to understand more about CJ Dropshipping and how to utilize it. A relief having someone to chat with that can actually help with questions or issues you may have!

Ark Abundance
United States
6 months using the app