Reviews (9,631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

October 19, 2023

Ken helped me and was straightforward and didn't delay in his response. Totally satisfied.

UnequelyUs
United States
Over 3 years using the app
May 29, 2024

Great experience with Cjdropshipping. Above all I got the excellent response from my assigned agent (Doki Huang). resolved my issue quickly. Trually remarkable experience with Doki Huang.

Ensta Shop
United Kingdom
10 months using the app
September 19, 2024

Great service! Agent Joean Gu is very helpful! Thank you

My Store
Bulgaria
1 minute using the app
September 22, 2022

I use this app this the beginning of my business and which corresponds exactly to my daily use.
It’s possible to follow our inventory, orders and more My agent Xin Ge is very responsive, she gives me solutions and allows order tracking to go well.
Thanks you for your service.
Maxime

L'ourson vert
France
Over 3 years using the app
May 25, 2024

Great, responsive, timely chat support with Arlene. She guided me through my problems and questions.

EYEzY
United Kingdom
12 months using the app
Edited July 10, 2024

Been with CJ since 4 years.

Woodpecker UK
United Kingdom
Over 3 years using the app
CJDropshipping replied July 14, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited September 21, 2023

Great app with even a greater customer service, specifically from Lori Wu. Everyone should try this app!

Kudos Gadgets
United Arab Emirates
Over 3 years using the app
November 29, 2022

We have been using CJ Dropshipping for 3 years now and we are satisfied with their services. Our dedicated agent Wendy is professionnal and helpful. We are having a good experience with CJ's team and hope it will continue this way in the future.

Le Marchand Futé
Switzerland
Over 3 years using the app
May 11, 2023

This is a great tool for anyone looking to get the most out of Shopify. The best part is always the prompt responses from customer service. The person helping me with my store, Lori, has been of great help and is always able to answer my questions.

honeymeshleggings
United Kingdom
Over 3 years using the app
Edited June 29, 2021

Thank you Simon Shen for such helpful and patient to answer my query. CJ is no doubt the very best support for all business partners.

My Kitchen Cove
Malaysia
Over 3 years using the app
CJDropshipping replied August 30, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!