Reviews (9,631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited July 11, 2024

Amazing service from Erica. Much appreciated.

PlushBaby
United Kingdom
7 months using the app
Edited June 11, 2021

Hello! ^-^ I recently started with CJDrop and had (still have) tons of questions. But they have a live chat. Whew. Today I had Bonnie Gu help me and she was very helpful! Great service! Thank you, CJDrop and Bonnie! ^-^V ***If you're debating which Dropshipping to choose, you just have to go with one. There will always be that one person who says "this one" is good or "that one" is bad. Everyone has their own personal opinion. Once you've chosen one, then you'll have a better idea whether YOU like it or not. You can always switch to a different supplier; just pause your website and transition. Best wishes! :)

CuteKawaiiHugs
United States
Over 3 years using the app
CJDropshipping replied June 14, 2021

Thank you for your feedback! Your approval is our motivation.

May 30, 2024

Very good support. Zoey helped me so fast and efficient. Really appreciate that work!

jayjule
Germany
10 months using the app
June 25, 2024

It my first time doing droppshipping, Thank God I met a good and patient person, he is guiding me very well, when I need help , is always available. Very good customer services
Thank you Gildan

Phumelo online store
South Africa
About 2 months using the app
May 31, 2021

Very good support from Vaan Cai using this app. It’s great having all my questions answered, so I can make the best business decision. Thanks Vaan for your help!

Chic Pet Company
United States
Over 3 years using the app
CJDropshipping replied June 1, 2021

Thank you for your feedback! Your approval is our motivation.

July 2, 2024

I started with cjdropshipping. Thank God I had an agent right away, Joean Gu. He answers all my questions very quickly and helps me a lot. I'm very happy that I have an agent like him.

MOSIAA
Germany
About 1 month using the app
June 25, 2024

For all People who need shorts answers to his questions. THIS GUY ''Rami Wu'' Will help u in seconds, very clarified, very symphatic.

Big Respect FROM ALBANIA - KOSOVO to CHINA and to ''Rami Wu''!

-ItzFalcasi

New Track Out: Itzfalcasi - Feliz

L' Adriatique
Austria
About 2 months using the app
Edited December 3, 2024

I recently had the pleasure of interacting with CJ's support team, Gildan and Aoki was stand beside me until fix all my issue and this mean to me and I am thoroughly impressed. The team was exceptionally responsive, knowledgeable, and genuinely committed to solving my issue. From the moment I reached out, they handled my inquiry with professionalism and efficiency, ensuring that I had all the information and assistance I needed. Their dedication to customer satisfaction is evident, and they went above and beyond to make sure my experience was smooth and pleasant. I highly recommend CJ not only for their top-notch products but also for their outstanding customer support. Five stars!

Veloxea
United Arab Emirates
7 months using the app
Edited February 27, 2024

the best app with professional team ,aways respond and resolve any issues on a time .Thanks for my private agent June Chen .

Nova Rossa
United Kingdom
Over 3 years using the app
May 5, 2021

Great support and team is available anytime and very helpful via chat. Especially Cristina Chen, very helpful and great prompt service.

Parisance
United States
Over 3 years using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.