Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

October 14, 2024

Hi Billay,

"I wanted to express my gratitude for your efforts to sort out my account problem.

You're awesome!” “You are an invaluable member of the team.” You come up with fantastic ideas.

I got stucked since morning to sort out my account tried many ways but all was in vain, and with your efforts sorted in a short time. May your dreams come true and you get success ful life.

Thank you.

My Store
United Kingdom
28 days using the app
October 1, 2024

CJ is a very good website to get a bunch of products to sell, they offer good services and have good communication. Joean Gu one of my supports helps answer many of my questions and struggles i may face. The main complaint i could have with CJ can be shipping and vague product description and pictures. Though these are not 100% CJs fault which is why its still 5 stars.

TK-H Merchandise
United Kingdom
About 1 month using the app
December 6, 2024

Agent Lea helped me a lot with all my questions about my brand's packaging, she was very patient and helpful. Congratulations, thank you very much!

STARNNE
Brazil
6 months using the app
October 14, 2024

This app is absolutely fantastic! I’ve been using it for a while now, and it never disappoints. The level of customer service, especially from Stacey Ya, is beyond exceptional. She consistently goes above and beyond to provide support, always responding quickly and with helpful, detailed answers. It’s rare to find such a combination of speed, professionalism, and genuine care. I’m truly impressed by the overall experience, and I highly recommend this app to anyone looking for both efficiency and outstanding service. You won’t be disappointed!

Jacob Rambo Jewelry
Canada
2 months using the app
October 8, 2024

CJ is a great website and the support from CJ is top, I can only recommend you. I received good advice and was guided step by step through all my questions.

True Desire
Switzerland
10 months using the app
November 8, 2024

love working with them as a beginner. easy and fast customer support. specially the agent that's assigned to me. Thanks Bin Han!

Gizmoverse
Australia
5 months using the app
October 22, 2024

Great service, especially from Shinco Zhao - he is very responsive and always available to help with different requests!

vettaflo
Canada
9 months using the app
November 5, 2024

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. User interface is friendly, which make it very easy to navigate through different categories. Also, the app offers many tools to manage products and orders. Finally, thanks to the customer support team, especially (kribee huang), who provided exceptional support...he was professional, patient, and clear with his instructions. Thanks Ken!

Dia Boutique
Italy
7 days using the app
September 20, 2024

Am very blown away with how amazing the customer service is - have had all my problems solved so quickly with perfect solutions, very happy

Eileen is an amazing CJ agent, very quick to help

Austrology
Australia
Almost 2 years using the app
November 9, 2024

CJdropshipping has very attentive personal agents like Alan that are always present to help out and make sure to have your doubts answered quickly. I felt very confident listing my product thanks to the help of my agent Alan

SculptedHer™
Canada
3 months using the app