Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited July 11, 2024

I have had the pleasure of working with Leina Zhang. I had a couple of issues with a product and Leina helped me sort both issues and now it has been resolved. Leina is always very polite and prompt when I ask him for help with anything. I highly recommend.

Creedance and Co
New Zealand
5 months using the app
May 20, 2024

I started selling with cjdropshipping didn't import some products properly , but there was Angel Li to help me solving my problem fast and easy ! I'm very thankful!!

Aurisphere
United Kingdom
10 months using the app
October 8, 2024

Excelente en todo los aspectos

Mi tienda
Spain
About 1 month using the app
February 23, 2024

I've been using CJ dropshipping for over 3 months now. Their customer service is excellent. I've been working with July Chan, one of their agents, and she is very straightforward, and responsive, and helps me with any questions I have when it comes to sourcing products and negotiating. I recommend to anyone looking to streamline their business!

Flero
United States
6 months using the app
May 11, 2024

I am new to CJ Dropshipping and needed assistance with an order. I was quickly assisted by Connie with no waiting time. Step by step she patiently showed me how to fix my order problem and process it. The service was great and now I won't hesitate to reach out again.

graceandaugust.co.nz
New Zealand
About 2 months using the app
May 8, 2024

I can't speak highly enough of my experience with CJ Dropshipping, and I have Bellica to thank for a large part of that!
The customer service provided by Bellica is exceptional. Whenever I have questions or concerns, Bellica is there with lightning-fast responses and always manages to find the perfect solution.
Her dedication to ensuring customer satisfaction is truly commendable whenever I need help.

My Store
Luxembourg
4 months using the app
August 21, 2024

I am grateful to Agnes. CJ Dropshipping chooses its employees with the best quality personal. I am grateful to CJ Dropshipping and Agnes.

Dagwel
United Kingdom
3 months using the app
Edited February 21, 2024

I really would recommend CJ! The service is always so great. April helps me a lot and is very quick responding. She always takes the time to gif you the best service possible! Thankfull

Agrafa
Netherlands
10 months using the app
January 27, 2024

Cj Dropshipping App is great for fully automating my drop shipping process. My agent "Leila" is super helpful has added variants as well as negotiated private stock for me. When I get a sale on shopify, all I have to do is pay for bulk orders on cj website and everything is sent to my customer.

Dapdo
United Kingdom
6 months using the app
Edited May 13, 2024

I've been using the CJ Dropshipping app for some time now, and it has significantly streamlined my business operations. But what truly sets this platform apart is the exceptional customer service, particularly from my agent, Joean Gu. Joean has been an invaluable asset, consistently going above and beyond to assist with all of my requests. His professionalism and dedication are evident in every interaction. He not only responds promptly to my inquiries but also provides insightful suggestions that have greatly benefitted my business strategy. HIs kindness and patience make every conversation a pleasure, and her expertise in navigating the complexities of dropshipping is unparalleled. Joean's commitment to excellence is a shining example of the quality service CJ Dropshipping offers. I cannot recommend her and this app enough for anyone looking to enhance their dropshipping business.

Allo Collectives
United States
6 months using the app