Reviews (9,631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 25, 2024

For all People who need shorts answers to his questions. THIS GUY ''Rami Wu'' Will help u in seconds, very clarified, very symphatic.

Big Respect FROM ALBANIA - KOSOVO to CHINA and to ''Rami Wu''!

-ItzFalcasi

New Track Out: Itzfalcasi - Feliz

L' Adriatique
Austria
About 2 months using the app
Edited December 3, 2024

I recently had the pleasure of interacting with CJ's support team, Gildan and Aoki was stand beside me until fix all my issue and this mean to me and I am thoroughly impressed. The team was exceptionally responsive, knowledgeable, and genuinely committed to solving my issue. From the moment I reached out, they handled my inquiry with professionalism and efficiency, ensuring that I had all the information and assistance I needed. Their dedication to customer satisfaction is evident, and they went above and beyond to make sure my experience was smooth and pleasant. I highly recommend CJ not only for their top-notch products but also for their outstanding customer support. Five stars!

Veloxea
United Arab Emirates
7 months using the app
Edited February 27, 2024

the best app with professional team ,aways respond and resolve any issues on a time .Thanks for my private agent June Chen .

Nova Rossa
United Kingdom
Over 3 years using the app
May 5, 2021

Great support and team is available anytime and very helpful via chat. Especially Cristina Chen, very helpful and great prompt service.

Parisance
United States
Over 3 years using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

July 28, 2022

CJ has been an amazing experience to my ecommerce journey. Gina has been the best agent I could ask for.. She has my best interest in mind and her service is truly incredible. Anytime I have questions or need product customization, she is always just a message away and her response time is remarkable. I 100% recommend this app/company as they have superior service and do everything in their power to help you succeed.

Harmony Drums
Canada
Over 3 years using the app
September 28, 2020

I have been using CJDropshipping for more than a year now and have been very happy with the service. My agent Maddox has been an integral part in keeping the business afloat.

Midlur
United States
Over 3 years using the app
CJDropshipping replied September 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited January 22, 2021

I would like to comment on CJ's top-notch agent Alisa for the last 1 year's e-commerce journey support. Her responsiveness and customer 1st approach sets her apart from other agents I worked with before. Speed and customer satisfaction always her priority. She never let me down but set the standard even higher each time I requested her help to source for products. Alisa definitely a gem for CJDropshipping with her down-to-earth attitude, high dedication, and always approachable!

WhatsupHome
United States
Over 3 years using the app
CJDropshipping replied May 20, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 8, 2023

Bonjour, cela fait un bon moment que j'utilise CJ et c'est pour moi la plateforme la plus efficace et la plus complète en therme de contact et de logistique, je suis vraiment ravis de travailler avec mon agent cristal Feng qui est très réactive et compétente elle répond rapidement quand j'ai un souci et elle fait le nécessaire pour me guider. Elle me donne toujours des nouvelles sur mes livraisons je n'ai vraiment rien à lui reprocher, sa fait vraiment plaisir de travailler avec des personnes compétentes

Lakinas™
France
Over 3 years using the app
June 4, 2024

So far so good! I am starting a brand based in the US and have been looking around for solutions for my product sourcing and fulfillment. As of me writing this review, CJdropshipping and especially the live agents have been extremely helpful in guiding me and sourcing products efficiently. Shout out to the agent I am currently working with, Joy Zhou, she has been very accessible and has a good understanding of English and communication skills.

thisask
United States
8 months using the app
Edited January 31, 2021

I use this app as my main supplier and it helps me a lot. Catherine Li is the best agent I've ever known. Recommended!!!

Rose Lives Love
Thailand
Over 3 years using the app
CJDropshipping replied April 30, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!