Reviews (9,638)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited February 21, 2024

I really would recommend CJ! The service is always so great. April helps me a lot and is very quick responding. She always takes the time to gif you the best service possible! Thankfull

Agrafa
Netherlands
10 months using the app
January 27, 2024

Cj Dropshipping App is great for fully automating my drop shipping process. My agent "Leila" is super helpful has added variants as well as negotiated private stock for me. When I get a sale on shopify, all I have to do is pay for bulk orders on cj website and everything is sent to my customer.

Dapdo
United Kingdom
6 months using the app
Edited May 13, 2024

I've been using the CJ Dropshipping app for some time now, and it has significantly streamlined my business operations. But what truly sets this platform apart is the exceptional customer service, particularly from my agent, Joean Gu. Joean has been an invaluable asset, consistently going above and beyond to assist with all of my requests. His professionalism and dedication are evident in every interaction. He not only responds promptly to my inquiries but also provides insightful suggestions that have greatly benefitted my business strategy. HIs kindness and patience make every conversation a pleasure, and her expertise in navigating the complexities of dropshipping is unparalleled. Joean's commitment to excellence is a shining example of the quality service CJ Dropshipping offers. I cannot recommend her and this app enough for anyone looking to enhance their dropshipping business.

Allo Collectives
United States
6 months using the app
Edited June 17, 2024

Absolutely perfect customer service, 10/10 would recommend.

Much love to April Wang, who has made it possible to be successful here. She explained everything about shipping and duties within just 2 mins of asking her !

She helped me customize my product to my needs, absolutely effortlessly.

Cikulcho
Bulgaria
3 months using the app
Edited November 1, 2024

I've been working with CJ for 6 months now, they have a very wide range of products from every niche. The price is very competitive compared to similar suppliers, recommended for beginners as there's no MOQ. They are always ready to address any of my issues and concerns 24/7. Special thanks to Shinco Zhao for his proactive support, he always solves every problem like it's his own business. He's a responsible, fast and hardworking man!

ComfyPath
United States
8 months using the app
April 17, 2024

I recently had the pleasure of working with Ely at CJ Dropshipping, and I must say, the experience was nothing short of exceptional. From the moment I initiated contact, Ely displayed a level of professionalism and dedication that surpassed my expectations.

Ely's communication skills were outstanding. He promptly responded to all of my inquiries, addressing each concern with clarity and thoroughness. His ability to explain complex processes in a simple and understandable manner was truly impressive, making the entire collaboration smooth and effortless.

What truly set Ely apart was his unwavering commitment to customer satisfaction. He went above and beyond to ensure that my needs were met and that I was completely satisfied with the service provided. Ely demonstrated a genuine willingness to listen to my requirements and tailor solutions accordingly, which is a rare quality in today's fast-paced business world.

Moreover, Ely's expertise in dropshipping logistics was evident throughout our interaction. He guided me through the entire process with precision, offering valuable insights and recommendations along the way. Thanks to his expertise, I was able to navigate potential challenges seamlessly and achieve optimal results for my business.

In addition to his professional prowess, Ely's friendly demeanor and positive attitude made the collaboration truly enjoyable. He exuded enthusiasm and passion for his work, which was contagious and further solidified my confidence in his abilities.

Overall, I cannot recommend Ely at CJ Dropshipping highly enough. His dedication, expertise, and exceptional service have undoubtedly made a lasting impression on me. If you're looking for a reliable partner to support your dropshipping endeavors, look no further than Ely. He is, without a doubt, a valuable asset to the CJ Dropshipping team.

RadiRoots
Australia
3 months using the app
Edited March 7, 2024

Amazing app, very useful for dropshippers, Customer support always available to help even during weekends. fast shipping, cheap price. Im satisfy. Special thanks to Kaycee Chen from the Cj customer service team.

Exotic Standard
Canada
6 months using the app
May 23, 2024

It's my first time using CJdropshipping and if there's one thing I should praise, it's the support. I have never had a support service as effective as them. A special thank you to Ken Yang, always willing and quick to resolve my doubts with the platform, as this is my first time having experience with dropshipping, I have many doubts and they are always there to answer and provide all the necessary support. Thank you CJdropshipping, thank you Ken Yang

Elite Emporium
United States
About 1 month using the app
March 2, 2024

Im very new with Dropshipping in general and CJ dropshipping have been helpful, a shout out to Cherry Xu for helping me sort out things so easily. You are very helpful and very efficient. Thank you and I cant wait to grow my business with your help.

My Jewelry Stop
Australia
5 months using the app
March 25, 2024

I have been working with CJ Dropshipping from the beginning and I love its organization. I have had doubts, and whenever I needed help, Customer Support has been straightforward, clear, and very helpful.
Recently, I had some invoice issues. I reached out to support and Bin Han was so very helpful and friendly. He explained what I had to do in order to have the information I needed in an easier and clearer way.
Thank you so much for your help and patience, Bin! I can't be more satisfied with my experience!

4RISO
Italy
3 months using the app