Reviews (9,638)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 26, 2024

CJ has honestly been so amazing to work with. They are such a good option for any dropshipper who is getting started and to those who are more advanced. My personal agent Yana has honestly been the best help ever and always answering my questions/concerns on the daily. I couldn't ask for a better platform and support assistance. Definitely my go to recommendation to anyone who needs a great dropshipping service.

Vintage Roller
Australia
3 months using the app
August 3, 2024

best customer service. special thanks to jolie.

GiftyFusion
Canada
About 1 month using the app
February 21, 2024

I want to congratulate Bin Ban for his service. He was quick to comprehend my problem and offered me the solution faster than a speeding bullet. He was great and I'm grateful for his support. Keep the good work Bin Ban. Thanks.

RETRO FINE JEWELRY
United States
Over 1 year using the app
April 3, 2024

I have been working with cj dropshipping since the beginning of my store development.I have been through many hurdles,but the support team always helps me.My most favorite and helpful support agent was Rebecca zhang.Who helped me a lot during my problems.I would 10/10 recommend this app

Gamma home decorations
India
3 months using the app
January 29, 2024

Had some questions about an order. Kaycee Chen sorted this out for me. She spoke to the supplier despite it being late in China to make sure my order would be shipped asap. Excellent service from Kaycee! :)

Your Shiny Clothes
Ireland
About 1 year using the app
January 31, 2024

This app is amazing they helped me a lot and I appreciate them for informing with everything and making things happen I appreciate everything they do

PostureRight
United States
About 1 year using the app
Edited April 2, 2024

Perfect with a lot of product ! In top of that very easy to create your own packaging ! CJ handle everything in a very professional way !
It's especialy great to have agent that can help you in real time it really help you to get faster.
Specially thank to Tab Zhao who help me a lot with my shop, giving me advice and helping me to develop my packaging !
Thank you for all !

My Store
France
4 months using the app
March 6, 2024

Working with Alexis Wong has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need.

My Store
United Kingdom
6 months using the app
March 30, 2024

CJ Dropshipping is a great resource for everyone especially a new ecommerce store owner like me. I am sourcing my entire store's products from CJ Dropshipping and look forward to seeing the response my customer have for the selection I've chosen. By the way, Agent Shinco Zhao is the best representative to have for resolving any issues you may encounter. With the type of support I have from both CJ Dropshipping and their Agent Shinco, I anticipate a very successful business venture.

Health Tracker Products.com
United States
5 months using the app
March 27, 2024

Just started and a very nice experience so far. My Support agent Harper is almost always available and very helpful.

Figure Flow
Philippines
11 months using the app