Reviews (9,632)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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Very good service from CJ and the contact with April is very good!! Very profesional, efficient and friendly person!!! 5 stars for her
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I used to use Oberlo connected to AliExpress. But after starting using CJ my life has become so much easier. EXCELLENT CUSTOMER SERVICE. Great system, great shipping lines and good prices. love it!
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CJ is a great alternative for sourcing & selling products. Especially because you get an agent assigned from the beginning. Mine is Gina and she helps me a lot with the process. She's amazing and always there whenever I need her. Thank you & definitely recommend!
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I recently had the pleasure of interacting with CJ's support team, Gildan and Aoki was stand beside me until fix all my issue and this mean to me and I am thoroughly impressed. The team was exceptionally responsive, knowledgeable, and genuinely committed to solving my issue. From the moment I reached out, they handled my inquiry with professionalism and efficiency, ensuring that I had all the information and assistance I needed. Their dedication to customer satisfaction is evident, and they went above and beyond to make sure my experience was smooth and pleasant. I highly recommend CJ not only for their top-notch products but also for their outstanding customer support. Five stars!
We have been working with CJ these several years. They provides us not only integrated system that easier your life, but they also assist us, they provide their best account manager to help you day in and day out, shoutout to Henry Hu. The communication has been great, super nice guy and helpful. The support is awesome. Thanks!
I am very new to dropshipping business. CJ is making my life much easier and their customer service is very helpful and very quick to respond. The shipping timings are so much better. One small improvement I would suggest is to include some kind of small gift cards for customers to write their messages.
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I would of course recommend CJ. But the best thing about CJ Dropshipping is, by far, my customer support person, See. I had to use a few people due to the time difference but I quickly learned that it was well worth my time to wait and do all of my business with See. She was so patient with me, and was able to answer most of my questions and when she couldn’t she was very quick to find someone who could. I can’t believe my luck to be assigned to See!!!!
My agent is Skye is awesome. Responds very quickly, very transparent with answers and very helpful sending me new products I can sell and updates about my product. I recommend CJDropshipping
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Customer service is very responsive. A great service in total! My agent is Lori, if I have a question she reacts very quickly and always have a solution! Highly recommend!
Thank you for your feedback! Your approval is our motivation.
Out of stock problems are an issue with this company. I have not removed the products from my store but have changed their availability to pre-order only and notify the customer when they are in stock.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!