Reviews (9,637)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 6, 2024

Good platform but amazing service from Niky! thanks for all your help.

Vitalshila
Netherlands
5 months using the app
May 11, 2024

Angel Li was incredibly helpful in creating the perfect image for my product; her expertise made the process seamless and truly enhanced my listing. Highly recommend!

iHawk.store
Canada
8 months using the app
August 21, 2024

I am grateful to Agnes. CJ Dropshipping chooses its employees with the best quality personal. I am grateful to CJ Dropshipping and Agnes.

Dagwel
United Kingdom
3 months using the app
March 25, 2024

I'm quite satisfied with CJ Dropshipping overall. I had some issues at the beginning, but my agent (Whalen) resolved everything and took care of me as soon as he became aware of the problems. He fixed all my concerns in less than an hour (despite the time difference). Thanks again, Whalen.

Geishance
Belgium
12 months using the app
Edited February 23, 2024

Like any newcomer, I've had my share of uncertainties, but the Customer Support has consistently been prompt, clear, and extremely helpful.

Once again, I turned to the support team, and Lincy Cui was exceptionally helpful and amiable. He walked me through the steps to obtain the shipping details in a more straightforward and understandable manner. Thanks a bunch for your assistance and patience, Lincy! My overall experience has been nothing short of satisfying!

TableGlow
Italy
5 months using the app
July 3, 2024

Pauling Li helped me with a product shipping question. It was answered in a timely manner. Great service! Mitch... storageproductsales.com

Storage Product Sales
Brazil
About 1 year using the app
June 20, 2024

The support is helpfull every time. My last help was from Garrison Wong and he helped me very nicefull and patient with my problem. Very greatfull for using CJ.

Griestel
Germany
3 months using the app
February 22, 2024

I recommend the app as it makes the job much simpler and more linear. Plus they have a fantastic customer service. I was supported by Garrison Wong who dedicated his time to me, directed me to the best solutions, was available, thorough, advised me in a professional manner and also provided me with links to tutorials to make my work even easier and more precise. Awesome!

RosiLove
Italy
3 months using the app
February 2, 2024

Fanny Wang giving to best problem solve on CJdropshipping CJ provides a great fulfilment service, very reliable and fast shipping. Customer service is also so really amazing as you get your own agent to help with everything. I am very please and happy with the care and attention that we have received. The system is also very easy to navigate and use, and we have used other .

NK.STORE.COM
United Arab Emirates
2 months using the app
May 16, 2024

CJdropshipping is an exceptional platform that stands out in the world of dropshipping. As an entrepreneur who has explored various dropshipping services, my experience with CJdropshipping has been nothing short of outstanding.

EliteDomain
St. Lucia
8 months using the app