Reviews (9,632)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited February 28, 2023

Mandy has been very cooperative and the customer support is great. CJDropshipping can source any product and ship it quickly. Very much satisfied with the service.

Artventure
India
About 3 years using the app
CJDropshipping replied August 29, 2021

Thank you for your feedback! your approval is our motivation

October 24, 2020

I discovered the application not long ago. So far everything is going well. They respond quickly to requests. I can chat with my agent at any time, privately on whatsapp and or skype. This is very important in a competitive environment that requires a lot of reactivity.

GOOMADI
France
About 3 years using the app
CJDropshipping replied October 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited November 20, 2024

I am very comfortable working with this platform. The website is easy to use, and they offer a wide catalog of products. Whenever I need to search for specific products or have any questions, the customer service team is very attentive and efficient, especially Doki Huang.

Pink Gaming
Spain
About 2 years using the app
May 23, 2024

I have been working with CJ Dropshipping for over a year, and my experience has always been excellent. I want to especially commend my agent, Leila, who is always ready to help. Leila is a true professional who addresses any issues promptly and with a friendly attitude.

Thanks to Leila and the CJ Dropshipping team. I confidently recommend CJ Dropshipping and agent Leila to anyone looking for a reliable partner to grow their business.

JoyfulActivity
Germany
11 months using the app
August 31, 2023

We have been using cj for the last couple of years, the integration is quick and easy and the orders are fulfilled to our satisfaction. We also stock our own inventory with cj which helps a lot to cut down on shipping time. Quality inspection is great and our agent Mango helped us a lot over the years.

Subloom
Hong Kong SAR
About 3 years using the app
May 10, 2021

the agents are very responsive no matter what time you sent a message. It's a good app, even though I've been running into problems i didn't have before, i still give it a 5 star because they work with me to fix it. i'll highly suggest you preorder your inventory though.

AmLux
United States
About 3 years using the app
CJDropshipping replied May 11, 2021

Thank you for your feedback! Your approval is our motivation.

May 28, 2024

I am thrilled to share my exceptional experience with CJ Dropshipping, particularly with my agent, John. From the very beginning, John has been an absolute pleasure to work with. His professionalism, responsiveness, and attention to detail have been top-notch, ensuring that every aspect of my dropshipping business runs smoothly. John's communication skills are exemplary. He keeps me updated on the status of my orders and is always quick to respond to any questions I have. It's clear that he genuinely cares about my business's success and is dedicated to providing the best service possible.

Thanks to John's outstanding support, my experience with CJ has been nothing short of fantastic. I highly recommend working with John if you're looking for a reliable, efficient, and friendly agent to help grow your dropshipping business. Five stars well-deserved!

Thank you, John, for your incredible support and dedication!

XXTALL
United States
9 months using the app
September 26, 2021

I used this application to source my product. They are responsive and respond to questions very quickly. I was able to talk to Mandy Lu who helped me super quickly

mabelpo
Belgium
About 3 years using the app
CJDropshipping replied September 26, 2021

Thank you for your feedback! your approval is our motivation.

May 20, 2024

Just started using CJdropshipping couple months ago and it been good so far with the help of my manager Leila. Recommended!!

Supreme Selection
Jamaica
12 months using the app
February 22, 2023

I highly recommend this app, my agent Lori Wu has lived up to my expectations, they are very serious and hard working. Thank you very much!

TONICFACE®
France
About 3 years using the app