Reviews (9,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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Joran Gu has been a very great agent, satisfied with CJ as always
I work in excellent collaboration with an agent named 'Sini Liu.' She responds very quickly, cooperates when I need assistance, and knows exactly what she is doing. Very professional! At CJ, I am well taken care of as a dealer and shop operator. The user interface and integrations are super easy. I look forward to everything that is yet to come.
I thought watching youtube videos on the process made me an expert, but I realized I am still completely lost. A lot of folks might be in the same situation, but don't worry because you have agents READY to help you anytime! Nova Lou is my agent and she and other agents are always available when I am lost. Today she helped me a lot to understand the process which made my day. Thank you Nova Lou for being so patient with me. :)
CJ offers outstanding fulfillment services known for their reliability and prompt shipping. Their customer support stands out for its exceptional quality, providing dedicated agents who cater to all our requirements. We are extremely satisfied with the attention and care we've received. Additionally, their user-friendly system surpasses those of other 3PLs and fulfillment services we've used previously. Suki Huang's responsiveness and assistance were particularly noteworthy.
I'm very happy with CJdropshipping, especially with Sita Cui and Cristina Chen. They were nice in customer service and helped me figure out all my questions.
I have been working with July for a while now and it is fabulous and so uncomplicated. She reply’s really fast, goes the extra mile to make me and my customers satisfied.
Unfortunately the mobile version of the app don’t have all the relevant functions like in the desktop version.
Very good support. Zoey helped me so fast and efficient. Really appreciate that work!
I am happy to do business with CJ Dropshipping, they have good customer service which facilitates exchanges. I would like to take this opportunity to congratulate my agent Eileen Qian for always being there on time to help me resolve my issues immediately after sale. you make it easier for me.
Great help, and have had great help and care with orders and disputes with my private agent Yana. Waiting time on anything I have brought to her attention has been a dream. Thanks again and always, Yana!
I was assisted by Bonnie, a great person and excellent service, I must say. Well, I am satisfied with both CJdropshipping and Bonnie.