Reviews (9,637)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 16, 2024

Joran Gu has been a very great agent, satisfied with CJ as always

My Beauty Secrets
France
4 months using the app
March 1, 2024

I work in excellent collaboration with an agent named 'Sini Liu.' She responds very quickly, cooperates when I need assistance, and knows exactly what she is doing. Very professional! At CJ, I am well taken care of as a dealer and shop operator. The user interface and integrations are super easy. I look forward to everything that is yet to come.

CarRevolutions
Switzerland
4 months using the app
April 25, 2024

I thought watching youtube videos on the process made me an expert, but I realized I am still completely lost. A lot of folks might be in the same situation, but don't worry because you have agents READY to help you anytime! Nova Lou is my agent and she and other agents are always available when I am lost. Today she helped me a lot to understand the process which made my day. Thank you Nova Lou for being so patient with me. :)

Elisse Treasures
United States
About 1 month using the app
March 24, 2024

CJ offers outstanding fulfillment services known for their reliability and prompt shipping. Their customer support stands out for its exceptional quality, providing dedicated agents who cater to all our requirements. We are extremely satisfied with the attention and care we've received. Additionally, their user-friendly system surpasses those of other 3PLs and fulfillment services we've used previously. Suki Huang's responsiveness and assistance were particularly noteworthy.

Concordia Style Boutique
United States
5 months using the app
Edited May 3, 2024

I'm very happy with CJdropshipping, especially with Sita Cui and Cristina Chen. They were nice in customer service and helped me figure out all my questions.

Maksfel Store
Poland
8 months using the app
January 31, 2024

I have been working with July for a while now and it is fabulous and so uncomplicated. She reply’s really fast, goes the extra mile to make me and my customers satisfied.

Unfortunately the mobile version of the app don’t have all the relevant functions like in the desktop version.

EA-Onlineshop
Germany
Almost 2 years using the app
May 30, 2024

Very good support. Zoey helped me so fast and efficient. Really appreciate that work!

jayjule
Germany
10 months using the app
May 22, 2024

I am happy to do business with CJ Dropshipping, they have good customer service which facilitates exchanges. I would like to take this opportunity to congratulate my agent Eileen Qian for always being there on time to help me resolve my issues immediately after sale. you make it easier for me.

Dopimen
United States
28 days using the app
February 22, 2024

Great help, and have had great help and care with orders and disputes with my private agent Yana. Waiting time on anything I have brought to her attention has been a dream. Thanks again and always, Yana!

Out & Back co
Australia
12 months using the app
July 5, 2024

I was assisted by Bonnie, a great person and excellent service, I must say. Well, I am satisfied with both CJdropshipping and Bonnie.

Dimay Store
Italy
About 2 months using the app