Reviews (9,632)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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I highly recommend this app, my agent Lori Wu has lived up to my expectations, they are very serious and hard working. Thank you very much!
Great service from my rep Estella :) I have been using CJ for 3 years now and I have had a very good experience with them so far!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
CJ Dropshipping is very user friendly dropshipping platform. Fionnula Wong have given me a clear, fast and informative guildlines to me for my doubts and issues I have facing. Thanks for the support!
Thank you for your feedback! Your approval is our motivation.
Arlene, helped me to figure out a issue on why my products were coming out as sold out. She was fast, professional and kind. Thank you again Arlene
Great corporate with CJ Customer Service June on every store fulfillment, well recommended thank you
I have been using CJ for 6 months now and it has been the best dropshipping experience ever. Very easy to use and the shipping times are the fastest you will find for Chinese products. I have been working with my CJ agent, Ming, he is always online and able to help me on any issues with orders, tracking numbers, locating packages, and any issues with logistics. I highly recommend the company and hopefully you will be able to work with an agent that is as great as Ming!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Greetings,
I have had the pleasure of working with CJ for several years now and have witnessed firsthand their unwavering commitment to improving their platform. I can attest to their exceptional support and customer service, which have been invaluable in my business endeavors. Specifically, BOX CHEN has been an outstanding point of contact, always providing timely and effective solutions for any issues that may arise. Thank you CJ for your continued dedication to excellence.
The app may be difficult to use at first and I had a hard time learning to use it, but with time you can get the hang of it and overall I can say it is a good app and service. Linda, and other staff have been very helpful.
The main issue I've had is that CJ may have a product listed, but that product may be actually unavailable. You find out when you go to order your first order or after several orders for that product, and all of a sudden they tell you that the product is no longer available and that there is another "similar" product. But the reality is that the customers do not want something "similar", they want the product they ordered. So, first confirm the availability before selling a product.
Leah Cheng was so great and patient to tell me how to process my orders when I am new
The best supplier ever! Best prices and delivery time. I want to thank my agent Vincy for her professional attitude and help!!