Reviews (9,639)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 14, 2024

CJ app is a total game-changer for my business! But what truly blows me away is their support team. They're lightning-fast and genuinely care about users' success.

Huge shoutout to Agent Ruth! She's been pivotal in evolving my business. Massive thanks for her dedication and support!

In short, if you want an app with killer features and insane customer service, CJ is it. Highly recommend!

Novexa
France
7 months using the app
January 29, 2024

Their services allow me to build a relationship with suppliers while maintaining a fluid storage process that is entirely hands off.

They have personal agents that help you through the process of procuring products that makes it easy to source from China and bridge that gap.

Jolee has been a great agent at helping me set up my shop

Liliare
Canada
2 months using the app
Edited April 29, 2024

"I must commend Mr. Bruce Lin from CJ Dropshipping for his comprehensive assistance and patience with me over the past month. Dealing with a demanding client can be challenging, but Mr. Lin went above and beyond to help me. He provided guidance and instructions and walked me through the process, from dealing with the demanding client to closing the sale. His dedication and support were invaluable, and I highly appreciate his efforts. I would definitely recommend Mr. Lin and CJ Dropshipping to anyone seeking exceptional service and expertise."

Mydevice2you
United Kingdom
10 months using the app
July 1, 2024

Steph Zhu is amazing, what a wonderful lady, helped me sooo much. Can't thank her enough!!

Luxaera
United States
7 months using the app
July 4, 2024

Raymond is very helpful. Cj is always amazing with cogs and shipping speed. amazing customer service very fast agents also very polite

NuluxeBody™
United Kingdom
3 months using the app
June 11, 2024

Exceptional Service. fast. highly recommend, and make the effort to reply promptly.
Kudos to Bring Zhong, very professional, thanks again for all your efforts!

Eleonor
United States
4 months using the app
February 17, 2024

I chatted with Sena Yang, who was friendly, helpful and quick. She answered a product question for me and informed me how they could look for another item for me. happy with the chat experience.

AnythingArthritis.com
United States
11 months using the app
Edited November 15, 2024

Tab Zhao great agent! Always ready to help you with problems and issues. Fast to solve them. Always ready to manage your business. 5 stars for him and CJ!

Fior di Pargolo
Italy
12 months using the app
January 31, 2024

Support Agent Ms. Wong did GREAT! Very quick, patient and helpful. (And knowledgeable!) She completely understood my questions and answered them very fast and well. Thanks again, Ms. Wong!

Goodly Variety Store
United States
About 2 years using the app
February 17, 2024

I am very satisfied with the customer support from CJ Dropshipping. They are superfast and friendly and take care of your problems immediately. Suki Huang worked with me, and she was able to resolve my issue quickly. Best regards

SipAndSafe
Germany
About 1 year using the app