Reviews (9,639)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 6, 2024

I'm leaving this review because CJ is impossible to work with for the time being as nothing is going right. I'm not even getting into the quality of products and their price feasibility because I haven't been able to give it enough time. But I will give CJ a chance to correct issues and will be open to removing this review if they perform the necessary fixes. So far they haven't been addressing their issues and indicate that they are not aware of their issues.

I have already added about 500 items a few days ago and spent hours yesterday adding to queue a lot more. There is a glitch that doesn't let you do the following

1. List in bulk
2. List with the lowest shipping option
3. List with RRP correctly. The listings will display a price that causes you to lose money on a sale.
4. List correctly with your own set formula. The result price on Shopify is a miscalculation causing you a loss or a high price that will turn away customers.

Moreso, I cannot believe that they don't have a feature to change prices automatically for listed products (other companies do). So you have a flawed and glitched price setting feature that you can't even attempt to correct once your items are listed. You would have to delete everything and start from scratch, only to find yourself in that endless loop. They also make it hard for you to find out a total you'd be paying to decide whether to adjust the price of a product their price setting feature messed up. So all in all it's NOT user-friendly by any means.

Customer service has been addressed all issues specifically after I put in the time to elaborate. It's up to them whether they want to fix this and get back to me.

Price Loco
United States
7 months using the app
June 25, 2024

For all People who need shorts answers to his questions. THIS GUY ''Rami Wu'' Will help u in seconds, very clarified, very symphatic.

Big Respect FROM ALBANIA - KOSOVO to CHINA and to ''Rami Wu''!

-ItzFalcasi

New Track Out: Itzfalcasi - Feliz

L' Adriatique
Austria
About 2 months using the app
February 26, 2024

The customer service is pretty nice and fast. My queries and doubts have been cleared out just in a few minutes. Thanks to Cherry Xu for being helpful and guiding me throughout the whole process.

Would recommend CJ to others as well for their dropshipping business.

Wardor
India
3 months using the app
April 30, 2024

Very good customer service, respond quickly and always looking for a way to help you with your questions and your doubts, I want to thank "Jolie" for helping me with a problem in my store, and also for helping me with a management for my new brand of clothes

Laura Lush
France
4 months using the app
March 1, 2024

Tab Zhao has been very helpful in helping with various things and made everything that seemed complex very easy. Thank you Tab, I highly recommend this platform.

Oh My Bump
United Kingdom
9 months using the app
April 1, 2024

I have been getting service from an agent named April she takes really good care of all my needs , i recommend

GloriousCorner
Israel
10 months using the app
August 20, 2024

Cj dropshipping is a great plateform. good assistance that's great!

GlowAffinity
United Kingdom
2 months using the app
June 5, 2024

I had the pleasure of working with Jolee to find the products I needed for my store, and I can't recommend her highly enough. Jolee is extremely professional and always finds a solution, no matter what the challenge. Her determination and dedication are remarkable. Whenever I have had a specific request, she has responded quickly and efficiently, often exceeding my expectations. Working with Jolee is a real asset for any company looking to optimize its product sourcing.

MosquiSafe
France
30 days using the app
February 27, 2024

We have worked with Corry for a couple of months now and she is extremely fast at getting our needs met. Very solid service.

Fleecies
Canada
Over 1 year using the app
March 21, 2024

Linda was amazing, I was a bit stressout because it's my first order but she really really help me and super fast, I didn't expect to have a rep helping me for Free, Good job guys, thanks again Linda

Zephyra
Canada
3 months using the app