Reviews (9,695)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving ...

December 21, 2023

worest app ever doesnt work lags dont waste your time

VentiLife
United Kingdom
6 days using the app
June 9, 2021

If a product sells out of your local warehouse, it wont update the stock feed to your site. It means that you can keep on selling the product only to then have to refund your customers.

readyto.shop
United Kingdom
5 days using the app
November 10, 2021

I was very optimistic to use their service ...i googled a lot of reviews on trustpilot too ...people lost thousands of dollars near 50K orders burned in the flame ...i read shopify reviews to confirm such ..dont read the 5 stars ...they will destroy your business

DIVA MALL - Be Your Self !
United Arab Emirates
5 days using the app
CJDropshipping replied November 11, 2021

Thanks for your feedback. You can place a sample order to test the product quality and shipping time. With any problems, you can also write an email to support@cjdropshipping ...

October 30, 2020

They are getting worse. They are increasing the shipping rate while delaying orders. Delayed shipment is understood during a pandemic, but increasing the shipping rate at the same time is the worst experience.

GLOBAL BREEZY
Philippines
2 days using the app
CJDropshipping replied November 4, 2020

Dear user, we're sorry for the bad experience. We have contacted your agent about the problem and we'll try our best to solve your questions. Thanks for your understanding ...

Edited September 20, 2022

It's so useless trash, I hate this customer service, it's 0 impact, don't waste your time for it, every product you must adding one by one, I GOT 1000+ products in my shop, how they think it's gonna happen i add all of these products one by one? I'm pretty sad because I can't give them 0 stars, 1 star is minimal. But if i can i give them -1000 stars. UPD. They call me in the morning ask me to ...

XinXiu Store
China
1 day using the app
CJDropshipping replied September 19, 2022

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the ...

Edited February 4, 2022

ALERT! cjdropshipping tracks all sales orders and totals from your shopify store. If you're in the EU this is problematic. I was shocked to see my current sales totals from my store listed in the cjdropshipping account area. I can see if they just tracked the orders they processed this would be normal and nice to see. There is also no option to delete or remove your account, which is also ...

Chokodays.com, Chokodays.de
Germany
1 day using the app
CJDropshipping replied February 8, 2022

Although our system does not currently support account deletion, we will keep your order information and account information confidential. Please don't worry.

November 17, 2023

This app literally took orders from other companies and tried to fullfill them, so a printify order was taken by them, and the cost from china would have been insane. I chatted with their reps and when i told them I only wanted them to fullfill orders for products that I listed thru their site they said " we will look into it to see if that can be done." I deleted their app without waiting for ...

Nukeshit.com
United States
About 14 hours using the app
February 4, 2024

I can't even sign into the CJdropshipping site with my shopify account

PlushAndCuddle
United States
9 minutes using the app
December 4, 2023

2121.uk
United Kingdom
2 months using the app
July 7, 2024

Catchy Shopify Store
Pakistan
2 days using the app