Reviews (9,347)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

October 28, 2024

CJ Dropshipping is a fantastic platform for dropshipping with a wide selection of high-quality products. I'm especially impressed by the excellent customer service, thanks in large part to the dedicated support from Bonnie! She is always ready to help and ensures everything runs smoothly – simply outstanding!

mashoo
Germany
15 days using the app
November 9, 2024

Everything is very good. I would also like to thank my contact agents Joean Gu and Arina Dong.

Lvin
United Kingdom
7 months using the app
October 23, 2024

Yori Lin was very quick to respond to my custom request. Her efficiency allowed me to set up my project without delay through CJ Dropshipping. I highly recommend her!

Nomad Workout
France
About 2 months using the app
September 25, 2024

I had a problem and wanted the money back that I had loaded onto it. Amelia helped me with it and was able to solve it really well

FitFusion Hub
Switzerland
2 months using the app
November 4, 2024

Just started using CJdropshipping and had a question about shipping. I used the chat and received a quick response from Sveta. She gave a clear and concise answer to or questions. So far, we have had a good experience with CJdropshipping and hope it continues as we move forward.

Wilson Family Pet Supply
United States
21 days using the app
September 16, 2024

Perfect app when starting your dropshipping journey, orders are processed in the best way and they have very good costumer service with very fast answer time. Thank you Zoey for all your help.

Zenn
Portugal
2 months using the app
October 20, 2024

I am currently using CJ and my agent is Tab Zhao. Have had nothing but positive experiences. Definitely one of the best decisions you can make for your business is finding a private agent that knows what they are doing!

Obi Masks
Canada
27 days using the app
September 16, 2024

I was supported by Sveta today who was very helpful.

He was able to help me with drop shipping and provided me with some useful links.

Great customer service

Wipe the Slate Clean
United Kingdom
About 2 months using the app
Edited October 30, 2024

Very helpful! Especially the support is great. Gildan helped me a lot in situations i didn't know what to do.

Ares Accessories
Germany
6 months using the app
September 23, 2024

I am beyond impressed with CJ's customer support, especially Garrison Wong! Every time I've had an issue or a question, Garrison has resolved it in just a matter of minutes. He is incredibly efficient, friendly, and always ready to help. It's rare to find such fast and reliable service. Using the CJ App has been a seamless experience, thanks to Garrison and the top-notch support. Highly recommended

Fabrikhouse
Austria
28 days using the app