Reviews (9,639)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 19, 2024

Really good service. “Nova Luo” is my private agent and helps me whenever I ask something. Always fast reaction and looking for a solution!

My Store
Netherlands
About 2 months using the app
June 27, 2024

customer support is always so quick and available. Thank you for the help Bonnie!

Liba USA
United States
3 months using the app
May 17, 2024

I recently had the pleasure of working with Bonnie from CJ Dropshipping, and I must say, the experience was exceptional. From the very beginning, Bonnie demonstrated an impressive level of professionalism and dedication to ensuring my needs were met.

Bonnie's communication skills are top-notch; she was always prompt in her responses and provided clear and concise information. Whenever I had questions or concerns, Bonnie addressed them with patience and expertise, making the entire process smooth and stress-free.

My Store
Sweden
About 2 months using the app
March 19, 2024

I have been working with CJ Dropshipping from the beginning of my store's development. I love its organization and user friendly design. Like any other beginner, I have had doubts, and whenever I have needed help, Customer Support has been straightforward, clear, and very helpful. Special thanks to Bianca

CHARMEN
Türkiye
2 months using the app
Edited October 8, 2024

Anthony hat meine Frage sofort ernst genommen und sich direkt darum gekümmert. Ihre schnelle Reaktionszeit und Professionalität haben mich beeindruckt. Ich bin mehr als zufrieden mit dem Service, den sie geboten hat. Sie hat alles getan, um sicherzustellen, dass mein Anliegen gelöst wird. Vielen Dank, Anthony für den ausgezeichneten Support!"

MYNOVA
Switzerland
9 months using the app
April 30, 2024

Connie , really it was amazing moments to get the infomration from your side, really you have been done the great efforts of work and great time to be with you , I apperciated to be with you always for any question in furture for sure. Thanks a lots

Salam Store
Saudi Arabia
3 months using the app
March 22, 2024

CJ's Customer Support Service works great. In my case, Surind helps us and the truth is that he always gives me a satisfactory and quick solution. I recommend 100%

utilagil.es
Spain
About 1 year using the app
June 27, 2024

I love it, they are reliable,especially my agent krise qi,he is very professional and kind

Yosuke Gnam
Italy
5 months using the app
February 8, 2024

Whalen Zhu is always helpful and always helped me to solve the problems I faced with CJ. I truly appreciate his hard work and I am very grateful that CJdropshipping has such a professional person in their team.

KAMELYAR
Canada
About 1 year using the app
July 18, 2024

I am still testing the application but the customer service is impeccable and fast. My agent Skylar Dai is super friendly and answers all my questions.

My Store
United States
11 days using the app