Reviews (9,641)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

February 1, 2024

I had problems with supplying my product, Bin Han was a very good help. Very quick responses, very professional and helpful. He took my matter seriously and I appreciated it. This was probably the best customer service I have ever received.

ShellSoul
Canada
About 1 year using the app
February 27, 2024

I cannot express enough how thrilled I am with the outstanding service provided by JoyZhou at CJdropshipping. As someone venturing into private labeling, having a dedicated and knowledgeable agent like JoyZhou has made all the difference in my experience.

From the moment I began working with JoyZhou, she exhibited a remarkable level of professionalism and expertise in the private labeling process. Her attention to detail, clear communication, and proactive approach have truly set her apart. JoyZhou goes above and beyond to ensure that every step of the private labeling journey is smooth and successful.

Store For Her
United Arab Emirates
5 months using the app
February 14, 2024

By far one of the best apps I have ever used. One of the fastest and on-time support. Easy to use, Competitive delivery times and so many features to support your store. I highly recommend this if you are starting.

Urban Curate
India
3 months using the app
May 29, 2024

Great experience with Cjdropshipping. Above all I got the excellent response from my assigned agent (Doki Huang). resolved my issue quickly. Trually remarkable experience with Doki Huang.

Ensta Shop
United Kingdom
10 months using the app
May 24, 2024

I've been using CJ for 6 month and I have an agent, Elsa Tong. I totally recommand this app, she's very helpfull and fast when I need. Very happy !

mea-pono
Switzerland
About 1 year using the app
February 22, 2024

Chloe, from CJ Dropshipping is always there to help, which makes running an online business much easier. It provides valuable insights into sales and customer behavior, making online selling a breeze. Highly recommended for anyone starting or growing their online store.

Anouche Home Decor
New Zealand
2 months using the app
April 24, 2024

It has been a pleasure working with CJ Dropshipping. Chloe Zhang has been extremely helpful and quick with responding to any question or concern I have had. Definitely recommend CJ as a supplier.

VenturaCo
United States
12 months using the app
Edited April 27, 2024

Exceptional customer service, really happy about the job they are doing. Very pleasant and professional people. Special thanks to Alan and Bring

Samuzak
Japan
8 months using the app
Edited October 21, 2024

Very good integration with the shop. And the customer service has been great so far with Aurora - very good support! Thank you!

schlummerfreude
Germany
12 months using the app
Edited January 6, 2025

We are absolutely delighted with the exceptional customer service we’ve experienced. The team is remarkably fast and attentive, always ready to help with any questions or challenges we encounter. Our agent, Doki, has been especially remarkable. Doki consistently goes above and beyond to provide outstanding support, enabling us to advance our business smoothly and effectively. We deeply value the team’s commitment and professionalism.

SalsaNueva Shop
France
About 1 year using the app