Reviews (9,639)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

January 22, 2024

I have a really good overall experience with CJ support. They are very quick and you can solve any problem in minutes. I would like to give a special shout out to my agent Bonnie who is very professional and quick.

ShopVintoria
United States
4 months using the app
August 20, 2024

Cj dropshipping is a great plateform. good assistance that's great!

GlowAffinity
United Kingdom
2 months using the app
May 8, 2024

Leah helped me a lot with my first order through CJ's Fulfilled. I hadn't used them before, and he helped me sync my order and gave me directions on how to use their platform. He was quick to respond to my needs, and I really appreciated it. Thanks again, Leah!

Ete Vogue
France
About 1 month using the app
February 28, 2024

I am truly satisfied with my experience with CJ. I ordered several products and was impressed by the quality and variety of items. The delivery was swift and on time, just as promised. Moreover, I must emphasize the excellent support provided by my assigned agent, Doki. He has always been available for any questions or needs I had, making the entire purchasing process a pleasant and hassle-free experience. Thank you, CJ, and a big thank you to Doki for his outstanding service!

StileSommerso
Italy
2 months using the app
May 21, 2024

Best application for dropshipping and I am very satisfied with the service of the agents. Especially Chad Wen is doing a great job.

Bancher
Germany
11 months using the app
May 16, 2024

The best way to source your products. The customer service is always here to help. Especially Ruth, he's very helpful and also Curry.

Crown
France
4 months using the app
Edited October 8, 2024

Anthony hat meine Frage sofort ernst genommen und sich direkt darum gekümmert. Ihre schnelle Reaktionszeit und Professionalität haben mich beeindruckt. Ich bin mehr als zufrieden mit dem Service, den sie geboten hat. Sie hat alles getan, um sicherzustellen, dass mein Anliegen gelöst wird. Vielen Dank, Anthony für den ausgezeichneten Support!"

MYNOVA
Switzerland
9 months using the app
February 17, 2024

I've been working with Whalen Zhu for around a month so far and he has been fantastic! He's incredibly supportive and always one step ahead. He's prompt in addressing any queries or requirements I have. He keeps me well-informed and working with him feels as though he has everything under control.

Purmès
Cyprus
4 months using the app
February 5, 2024

Service, highly recommendable, great products, fast customer support respond and easy to list. More of it all is Raymond the live agent who has been a good support on my drop ship journey…

Ever Happy Paws
United States
7 months using the app
May 30, 2024

I am a noob in the dropshipping space, but Isabella Xie with CJdropshipping has helped me tremendously along the way. I can 100% recommend Isabella Xie ! 5/5.
Kind, helpful, nice, knowledgeable, fast replies.

Falscend
United States
8 months using the app