Reviews (9,641)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

January 31, 2024

Sabrina Liu - Every time support is fantastic and marvelous. Problem sort out with in few minutes exact point you understand where will be the issue. Thankyou very much.

Freedom Finds
India
3 months using the app
May 16, 2024

The best way to source your products. The customer service is always here to help. Especially Ruth, he's very helpful and also Curry.

Crown
France
4 months using the app
February 29, 2024

I am new to dropshipping but enjoying building my store with CJ Dropshipping. It is very convenient and easy to navigate Bring Zhong my CJ agent has been especially patient and very helpful in resolving all my queries and i look forward to enlisting his assistance to build a successful store.

Happinest
Portugal
6 months using the app
May 2, 2024

Thanks to Krise Qi who taking care for the process of my first order.
It was clear and easy to manage.

soulwildlands.Store
France
5 months using the app
May 12, 2024

Such a good experience. great customer service from CJ especially from agent supporting me. Highly recommed

Bargain Hut
United Kingdom
10 months using the app
June 6, 2024

"I had an outstanding experience with CJ Dropshipping, thanks to JoyZhou. Their professionalism and dedication to excellent service made my experience seamless and enjoyable. Highly recommend their services!"

keydilly
United Kingdom
3 months using the app
February 29, 2024

Excellent service. Shipping is fast and the price is right. Have done over 1000 orders with them. Integration with shopify works great.

Nancy Wu, our personal custommer support agent, is always fast to help us. She has helped us with packaging and shipping issues and solved them promptly.

I recommend this company 100%

Sterilightzer
United States
3 months using the app
January 30, 2024

Great customer service! I was able to get help from Fanny who made sure to answer my questions and was very detailed and thorough! Definitely recommended.

Dream Desk Decor
United States
11 months using the app
May 20, 2024

The help i got from Arlene is very good to know information about packaging, she was good communicating and helping me, thank you Arlene.

DVA home
United Arab Emirates
5 months using the app
February 24, 2024

Rami Wu was able to answer all of my questions, which was a lot of questions. I am headed in the right direction now and confident I am setting up my business correctly.

DeadGalaxy's Diversified Space
United States
About 2 years using the app