Reviews (9,635)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

January 31, 2024

Sabrina Liu - Every time support is fantastic and marvelous. Problem sort out with in few minutes exact point you understand where will be the issue. Thankyou very much.

Freedom Finds
India
3 months using the app
February 29, 2024

Excellent service. Shipping is fast and the price is right. Have done over 1000 orders with them. Integration with shopify works great.

Nancy Wu, our personal custommer support agent, is always fast to help us. She has helped us with packaging and shipping issues and solved them promptly.

I recommend this company 100%

Sterilightzer
United States
3 months using the app
January 30, 2024

Great customer service! I was able to get help from Fanny who made sure to answer my questions and was very detailed and thorough! Definitely recommended.

Dream Desk Decor
United States
11 months using the app
May 23, 2024

I had some issues with an order, and Bonnie helped with the entire process. As soon as I contacted her, she knew all the steps needed to resolve the issue. With her assistance, I was able to complete all the necessary processes smoothly and efficiently. thank you for the quick response,

Alfra Retail
United States
3 months using the app
April 16, 2024

This application is a "game changer" for me, I've been using it since 2020 and I continue to use it every day. I recommend it for any business looking for fast and efficient services at reasonable prices.

I highly recommend Billy and Aoki for their competence and professionalism.

Reddbox
France
3 months using the app
February 24, 2024

Rami Wu was able to answer all of my questions, which was a lot of questions. I am headed in the right direction now and confident I am setting up my business correctly.

DeadGalaxy's Diversified Space
United States
About 2 years using the app
May 19, 2024

I've been working with Irena, one of the customer success managers, and she has been wonderful and quick to respond. The attention to detail is great and it's so much easier to navigate the platform with her help. The drop shipping orders get picked very fast, and they offer fast shipping options to the US as well.

Brook & Bloom
United States
2 months using the app
January 23, 2024

CJ provides great fulfillment services and the agent assigned to me has been extremely helpful! I would highly recommend CJ to anyone considering to get into the ecommerce game

Artisan Picks
United States
11 months using the app
January 29, 2024

The customer representative for the online chatting system Lincy Cui was very helpful with the sourcing request, and really helped me find the right product to be registered. Thank you so much.

THENEWSEOUL
South Korea
10 months using the app
February 16, 2024

As a first-time user of CJDropshipping, I am beyond impressed with the outstanding service and support I've received. From the very beginning, navigating through the website was intuitive and user-friendly, making my entire dropshipping journey smooth and straightforward.

The range of products available is extensive, and the ease of integration with my Shopify store was seamless, making the process of setting up my business very simple. they also incredible customer service team.

my agent Ceci answered all my questions in a very prompt, professional manner, ensuring that I felt supported and valued at every step.

DiscreteCase™
Australia
About 1 month using the app