Reviews (9,642)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 24, 2024

I'm thoroughly impressed with CJ Dropshipping. It offers a seamless platform that simplifies the entire dropshipping process. I've had the pleasure of working with Chad Wen as my CJ Dropshipping agent, and I must say, he's been absolutely fantastic. Chad is incredibly helpful, always going above and beyond to assist with any questions or issues I encounter.

Posh NYC.
United States
8 months using the app
February 1, 2024

CJdropshipping provides the best fulfillment services. It's really amazing. In addition I am pleased to say that
Sabrina Liu provided exceptional assistance during my experience with CJDropshipping. Her invaluable support helped me alot. Her responsiveness was incredibly prompt and her dedication to assisting me was greatly appreciated. I am genuinely grateful for Sabrina's efficient help, which made my ordering process smooth and efficient. Thank you Sabrina for your outstanding support!

Moon Mega Mall
Italy
4 months using the app
May 7, 2024

Jolie has been very helpful in answering all my questions. I haven't used the service in full, since we are a new store. So my rating is for customer service

Soultiqque.com
Mexico
12 months using the app
April 24, 2024

"I had the pleasure of working with Eileen and can only report positive things. Her collaboration is exceptionally good! Eileen not only shows a high level of professionalism and expertise, but is also extremely helpful and always ready to offer support where needed. Her friendly and proactive manner makes working with her a true pleasure. I would definitely recommend Eileen for any project that requires commitment and expertise. 5 stars!"

Keept Simpler
Germany
19 days using the app
February 23, 2024

I've been using CJDropshipping for a month and I'm still learning how this works... I have great support from CJ agent Corry and his service has been excellent. Customer Support has been straightforward and very helpful. Thank you, Corry, for your excellent assistance and support. It's been incredibly helpful as I navigate CJDropshipping. Your dedication and straightforward guidance have made a significant difference in my experience. I appreciate it immensely.

Luxe
North Macedonia
About 2 months using the app
April 23, 2024

It takes a while to get around CJdropshipping, but helpful and knowledgeable agents like Zoey definitely makes it so much easier!

Snugly
Australia
5 months using the app
July 3, 2024

Very satisfied with Zoey's advice, very professional, attentive, and always ready to help. Thank you again.

aedestop.com
France
19 days using the app
June 5, 2024

I chose Chloe Zhang and I am incredibly happy and satisfied with her as my agent! She answers all my questions in a matter of seconds and explains everything step by step if anything is unclear. She also contacts the production department directly with any questions and communicates the information directly! Super agent.

AquaBreeze
Germany
3 months using the app
January 24, 2024

Collaborating with Ceci has been an exceptional experience! She is extremely helpful and competent. Her attention to detail is remarkable, and she responds quickly to resolve any issues. It seems like she anticipates my every need. Working with her really makes my life so much easier! I don't know how to express my gratitude. She is awesome. Thank you so much, Ceci!

Aurelaa
Canada
3 months using the app
March 27, 2024

the app so far has been great, a few people have helped stream line my experience and have had great customer service. one person in particular that has helped me a lot is Leah Cheng.

thanks so much Leah for having patience with me and helping me out

My Store
Canada
2 months using the app