Reviews (9,635)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 30, 2024

CJ is amazing! Shipping is fast and they have the best prices of all the other fulfillment agents I've tried. I want to say special thanks to a customer support agent Sita Cui, who responds to all of my messages even on weekends and always helps me out with any questions that I have. Highly recommend!

MannaHealth.co.uk
United States
2 months using the app
February 29, 2024

Cristina Chen was awesome she helped with all my problems was fast and replied fast she helped and guided me on what to do and in less than 10minutes solved my problem she's awesome!

shopluminaluxe
United States
12 months using the app
Edited November 4, 2024

Large selection of products, can find a supplier for your product. Great service. Very quick to resolve all issues. excellent customer service and support. Special thanks to Connie

VibeSoothe
United Kingdom
10 months using the app
February 26, 2024

Love the App! This is a must-have for Dropshipping and honestly the customer support is just awesome! I am in contact with Tracy and everytime I have an issue, she instantly replies and she is always very helpful!

I would highly recommend this app!

Taikay
Germany
9 months using the app
January 21, 2024

Connie Jin, helped me to figure out a issue on my products, She was fast, professional and kind. Thank you again Connie.

Claus shops
United States
4 months using the app
April 24, 2024

"I had the pleasure of working with Eileen and can only report positive things. Her collaboration is exceptionally good! Eileen not only shows a high level of professionalism and expertise, but is also extremely helpful and always ready to offer support where needed. Her friendly and proactive manner makes working with her a true pleasure. I would definitely recommend Eileen for any project that requires commitment and expertise. 5 stars!"

Keept Simpler
Germany
19 days using the app
March 24, 2024

I'm thoroughly impressed with CJ Dropshipping. It offers a seamless platform that simplifies the entire dropshipping process. I've had the pleasure of working with Chad Wen as my CJ Dropshipping agent, and I must say, he's been absolutely fantastic. Chad is incredibly helpful, always going above and beyond to assist with any questions or issues I encounter.

Posh NYC.
United States
8 months using the app
April 23, 2024

It takes a while to get around CJdropshipping, but helpful and knowledgeable agents like Zoey definitely makes it so much easier!

Snugly
Australia
5 months using the app
August 8, 2024

Shinco Zhao, really good agent.

Valenia
United States
3 months using the app
February 5, 2024

We have been working with CJ for over a year now and have only had good experiences so far. Our agent, Angel, responds incredibly quickly and answers our queries competently and accurately. Our agent is very helpful and we thank him for this great cooperation.

YOYU
Switzerland
10 months using the app