Reviews (9,278)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 16, 2024

I had an excellent experience with CJ Dropshipping! Doreen Zhu from the support team was incredibly helpful and went above and beyond to assist me with my concern. She was professional, friendly, and very attentive to my concerns, ensuring that my issue would be resolved promptly. I’m extremely satisfied with the service I received and will definitely continue working with CJ Dropshipping. Highly recommended!"

OMNIVAULT
Singapore
About 1 month using the app
September 2, 2024

Just moved my store to CJdropshipping and got an issue with product tracking with some of the products.
Got an extremely fast help from Enid Dong via Chat Support (less than 10 minutes)
Good Service, Recommend!

SlurryLight
Latvia
About 2 months using the app
October 14, 2024

CJ is overall excellent service, products and sourcing is great, and customer service with Raymond has been the best, seamless and fast, always providing solutions.

Relaxxo®
Finland
3 months using the app
November 4, 2024

Just started using CJdropshipping and had a question about shipping. I used the chat and received a quick response from Sveta. She gave a clear and concise answer to or questions. So far, we have had a good experience with CJdropshipping and hope it continues as we move forward.

Wilson Family Pet Supply
United States
21 days using the app
October 20, 2024

I am currently using CJ and my agent is Tab Zhao. Have had nothing but positive experiences. Definitely one of the best decisions you can make for your business is finding a private agent that knows what they are doing!

Obi Masks
Canada
27 days using the app
October 11, 2024

Great App, quick and helpful staff (thank you for your help,Connie).

Nozova GmbH
Germany
Over 1 year using the app
August 14, 2024

Steph Zhu one of the customer service agents helped me understand the intricacies of the logistics chain and how additional charges can show up after an order and why. She took the time to help me until I was satisfied and got the answers I wanted.

Canis Alpine
Sweden
3 months using the app
August 29, 2024

Very satisfied with the service. Krise helps me well and is always available quickly. He also helps with finding solutions. Definitely highly recommended! thanks.

Senza-Stockholm
Netherlands
5 months using the app
September 30, 2024

Great service from CJ Dropshipping, especially my agent Eileen. I was able to set up custom packaging for my product, connect the products to my store with ease and Eileen helped me every step of the way. Eileen help to finalise the packaging designs. It is great to have a personal agent, one benefit of using CJ Dropshipping. You can easily contact them on WhatsApp, email or through the CJ Chat.

PremTracker
United Kingdom
6 days using the app
October 18, 2024

Hello,
I am so happy with the services of my agent Kaycee and her team you deserve the 5 stars and more... Great Kaycee!!! Thanks a lot. I'm starting my collaboration with CJDropshipping, which I call CJD :)... and I'm already completely satisfied.
A pleasure to work with you, Kaycee, you are the best Agent :) it's the start of a great collaboration, I recommend +++

Beavely Home
France
22 days using the app