Reviews (9,641)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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CJ has been very easy to navigate and offers a great range of products. Any questions I have are answered promptly, my agent Stacey Ya has been able to resolve all my issues and provide helpful information to help me get my drop-shipping store up and running.
Just would like to give a massive shout out to Bonnie , absolutely amazing customer service. Rapid respond back and forth on WhatsApp, Answered all of my questions immediately, top service , very happy with CJ , thank you Bonnie
Just started using CJdropshipping couple months ago and it been good so far with the help of my manager Leila. Recommended!!
Appreciate the support from Rebecca. Fast and give a lot of value.
Thank you.
I read all over the internet that customer service with CJ is not great - However, I can happily say that this is not the case. I had a simple and broad question, and Chloe Zhang replied within 30 seconds and just like that, I had an answer that will help me with listing and advertising products for as long as I use this service. Too easy, thanks Chloe.
CJ provides a great fulfilment service, very reliable and fast shipping. Customer service is also so really amazing as you get your own agent to help with everything. I am very please and happy with the care and attention that we have received. My agent @Lahne is very good at communication and provide me time as well as correct suggestions for my problems.
The CJ Dropshipping provide a great customer service! Especially Flo Ma is super helpful. She Answers all my questions fast and always finds a solution for me. also she was very patience with me as a begginner in the dropshipping roles. : ) Thanks.
Gildan was an amazing help this morning and answered all of my questions with courtesy and FAST. I appreacte her attentiveness and attention to the details of what I was asking. Thanks once again Ms. Wu!
Joy Zhou
I recently had the pleasure of interacting with Joy Zhou and I couldn't be more impressed with the level of service I received. Their responsiveness was top-notch—quick to respond and address my concerns with utmost efficiency. What really stood out was their deep knowledge and ability to provide the right answers promptly. It's refreshing to encounter a customer service representative who not only listens but also delivers accurate solutions. Kudos to Joy Zhou Service Representative’s for making my experience smooth and stress-free. I highly recommend her service to anyone seeking excellent customer support! 5 stars well-deserved!
I had issues with fulfilling my order and I got in contact with Arlene on the customer service section, she paid attention to my issue and she sorted out all everything. It made me rely on the ability of CJ dropshipping.