Reviews (9,641)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

February 28, 2024

Fionnula was best Cj customer agent. I got lot of information from them. Fionnula explained very nice way Cj business dropped shipping

SwiftShop Direct
Canada
6 months using the app
February 14, 2024

Customer Service has been phenomenal, in discussing delivery, product quality, and services. Extremely Easy to use, thank you Karen Jiang for assisting my business!

Bivy | Kindling
United States
11 months using the app
March 17, 2024

Excellent support,whenever you need something they answer to you immediately.Cheria was very helpfull.I recommend Cj and i give 5 stars also for their support!Been using them for 3 months without a problem!

Hikingard Online Marketplace
Greece
3 months using the app
January 29, 2024

There is a lot of reasons why I chose to work with Cjdropshipping & the first one is the help I can get from Cj agents when I have issues. Special thanks to Bonnie who solved my order issues today. Thanks
//M from Sweden.

XoticCare
Sweden
4 months using the app
May 19, 2024

Great and fast communication through WhatsApp! I wanna especially thank Alan for their great service and communication as our personal agent!

Deklin Direct
Netherlands
Over 1 year using the app
March 27, 2024

I really like the support I had a problem with the product I got from there and the support krise qi was super patient with me and he was the only agent that understood my problem and replied quickly with respect I give him 5 stars supper helpful.

HoloVortex
United States
4 months using the app
May 9, 2024

I’m very satisfied with this app. They have a very good customer service, thanks to Luna who is always there to help me and guide me step by step .

Fups Boutique
Canada
6 months using the app
Edited July 15, 2024

I had an excellent experience with CJdropshipping, all thanks to the exceptional support provided by my agent, Eileen. She is always there to assist whenever I require help.

Jeanfluence
Romania
10 months using the app
Edited June 22, 2024

quick reply, more info :)very valuable!

thank RAMI WU

oliveras.store
Switzerland
Almost 2 years using the app
May 7, 2024

I have had a great experience with CJ drop shipping and in particular I have felt extremely supported by my agent Miya Huang. Miya is always prompt and responds whenever I am in need. I am new to drop shipping and she has answered each one of my questions with support no matter how confusing I may be. Thank you CJ for providing valuable live assistance it has made my journey a pleasure :)

GlowPetals
Australia
3 months using the app