Reviews (9,635)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
Refine
-
By rating
The CJ Dropshipping provide a great customer service! Especially Flo Ma is super helpful. She Answers all my questions fast and always finds a solution for me. also she was very patience with me as a begginner in the dropshipping roles. : ) Thanks.
Thank you linda for your quick and clear answers. Thank you very much for eliminating my worries even though it was my first time studying with you.
I’m very satisfied with this app. They have a very good customer service, thanks to Luna who is always there to help me and guide me step by step .
I have had a great experience with CJ drop shipping and in particular I have felt extremely supported by my agent Miya Huang. Miya is always prompt and responds whenever I am in need. I am new to drop shipping and she has answered each one of my questions with support no matter how confusing I may be. Thank you CJ for providing valuable live assistance it has made my journey a pleasure :)
Joy Zhou
I recently had the pleasure of interacting with Joy Zhou and I couldn't be more impressed with the level of service I received. Their responsiveness was top-notch—quick to respond and address my concerns with utmost efficiency. What really stood out was their deep knowledge and ability to provide the right answers promptly. It's refreshing to encounter a customer service representative who not only listens but also delivers accurate solutions. Kudos to Joy Zhou Service Representative’s for making my experience smooth and stress-free. I highly recommend her service to anyone seeking excellent customer support! 5 stars well-deserved!
Great experience so far, easy to navigate and my customer service agent Oliver Xu has been super fast to respond and help with my questions.
We have used CJ as our fulfillment service for 2 years and have had a great experience working with them. Our agent, Suki Huang, has been very responsive and helpful. Their web app is very user friendly and integrates well with Shopify.
I had issues with fulfilling my order and I got in contact with Arlene on the customer service section, she paid attention to my issue and she sorted out all everything. It made me rely on the ability of CJ dropshipping.
Great and fast communication through WhatsApp! I wanna especially thank Alan for their great service and communication as our personal agent!
I recommend this app due to the service I have received so far from CJdropshipping. A CJ agent called See has helped me a lot with order fulfillment and any questions I had she was always willing to answer. The platform is easy to use and disputes are handled quickly.