Reviews (9,641)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 4, 2024

My account manager is Dolly, very polite but most importantly, extremely patient and helpful. Perfectly suited to helping a complete beginner like me on this new journey. Thank you CJ, and a huge thank you to Dolly!

Baggella
United Kingdom
8 months using the app
May 19, 2024

Great and fast communication through WhatsApp! I wanna especially thank Alan for their great service and communication as our personal agent!

Deklin Direct
Netherlands
Over 1 year using the app
Edited March 2, 2024

Listen, when I say that their customer service is fast, friendly and helpful, you must imagine the following: rapid response (in under 10 seconds), acting like a friends ready to help all the time and a mentor who cares for you and your business. I love what they are doing at CJ drop shipping. I really hope the consistency will not fail!
I appreciate Yanky, the CJ drop shipping Agent that was assigned to me. A lovely person.
She deserves a raise!

Fluffy Groomy
United States
About 2 months using the app
April 7, 2024

The CJDropshipping app has been essential in my importing process from China. Its intuitive interface and efficient tools have greatly simplified product search and order management.

Regarding my agent SEE, their collaboration has taken my experience to the next level. SEE not only facilitates connections with reliable suppliers but also provides detailed product information and ensures impeccable organization in the importation process.

Together, the combination of CJDropshipping and SEE's service has made my imports efficient, smooth, and successful. I highly recommend both platforms to anyone looking for a hassle-free importing experience from China.

Pro Fight
Spain
About 1 month using the app
February 13, 2024

Billy was very attentive and helpful the whole entire. CJ's customer service has always been so great every time I contact them and Billy responded at a timely matter. I will definitely recommend all new dropshippers to work with CJDropshipping.

DokiDokies
United States
4 months using the app
Edited June 22, 2024

quick reply, more info :)very valuable!

thank RAMI WU

oliveras.store
Switzerland
Almost 2 years using the app
May 8, 2024

Great support from Dolly. Always available for more info and contacts the suppliers very fast !!

Vilissa Shop
France
8 months using the app
March 4, 2024

Customer service is always there to help. (Luna) my agent who helps with everything is amazing.

Yebo online
United Kingdom
10 months using the app
July 6, 2024

CJ i had good customer service from Marian cha it was helpful thank you

My StoreHHhh
United States
About 1 month using the app
June 3, 2024

Great service, very quick support to resolve my issue from Bonnie. Thank you

LOVE STORES DUBLIN
Ireland
8 months using the app