Reviews (9,641)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 3, 2024

Great service, very quick support to resolve my issue from Bonnie. Thank you

LOVE STORES DUBLIN
Ireland
8 months using the app
May 21, 2024

Whalen was really nice and helpful agent, I have been trying to fulfill my pending orders for days and he helped me in matter of few minutes, I appreciate his dedications and patience

Daily Fashion
United States
6 months using the app
Edited September 26, 2024

I am a new drop-shipper in CJ. Thank you very much to John Tao because he is patient to help me to solve the issue. I am very grateful to the excellent Customer Services provided by him. Thanks.

Smartbuyingstore
Hong Kong SAR
8 months using the app
May 15, 2024

Its a great platform with a lot of useful features. it has a long list of destinations where products can be delivered. The customer service is also great. Mr Bin Han was really helpful and sincere. Great place to source products. I'm really impressed.

HandyPick
Bangladesh
22 days using the app
February 19, 2024

I had some questions about a product and was well helped by Sveta, excellent customer service always respond quickly too.

DSJ
Netherlands
5 months using the app
June 15, 2024

I got so much help from the agent AGNES. Thank you so much for making it easy :)

Anybaba
Egypt
6 months using the app
February 29, 2024

I have been using CJ Dropshipping for a short time to help me with of my store. Irena Huang has helped me each time and she been great with a quick reply I am happy to carry on using CJ for the foreseeable future.

J.S.M
United Kingdom
4 months using the app
Edited July 1, 2024

Great experience so far, easy to navigate and my customer service agent Oliver Xu has been super fast to respond and help with my questions.

The Tiny Guys Dog Haus
Australia
20 days using the app
March 10, 2024

Happy with CJ DROPSHIPING service, easy to use platform, available and quick answer by the chat online, thanks to Bonnie Gufor her help.

Nuran Prestige
United Kingdom
7 months using the app
Edited March 13, 2024

"Luria XIE has really helped me out. The instructions were clear, and I knew what to do."

Krise did a wonderfull job. He is always prepared and give good guidance. This guys are amazing

Inora
Belgium
3 months using the app