Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

April 3, 2024

The consultant is eager to resolve inquiries. They have enough knowledge about their work, so I could ask many thing to the Help Desk.
Prompt, expert, detail support is waiting you so that you can use this easy.

Smart Bay
South Korea
4 months using the app
June 19, 2024

Great customer service! Billy Shi helped me, patient and very detailed on his answers. He relieved me of my worries and helped fix my issue.

TokePro
United States
3 months using the app
April 17, 2024

Very cheap prices and especially good customer service. They provide you a helpful english speaking agent. Thank you Miya Huang for your helpful advice in many situations.

Amoria
Germany
5 months using the app
May 15, 2024

Its a great platform with a lot of useful features. it has a long list of destinations where products can be delivered. The customer service is also great. Mr Bin Han was really helpful and sincere. Great place to source products. I'm really impressed.

HandyPick
Bangladesh
22 days using the app
May 21, 2024

Whalen was really nice and helpful agent, I have been trying to fulfill my pending orders for days and he helped me in matter of few minutes, I appreciate his dedications and patience

Daily Fashion
United States
6 months using the app
March 20, 2024

It's been a couple of months now and I already love my experience with cjdropshipping.
Thank you Elsa Tong for your exceptional customer service! I truly appreciate her quick responses and assistance with all my requests.

Liste Luna
Canada
6 months using the app
May 23, 2024

Im in love with CJ Dropshipping. It's just so good and my Agent July Chan is helping me for everything if i have questions or need any help. Love goes out to July Chan ( she is the best ) and the whole team!

malivia
Germany
9 months using the app
Edited August 15, 2024

Outstanding Cooperation with Stacey!

We've been using the Supplier App for months and are thrilled with our experience, largely thanks to Stacey, our fantastic agent. Stacey's deep knowledge of the app, coupled with her proactive and responsive support, has made our operations seamless. Her dedication and professionalism stand out, ensuring our questions are answered promptly and our issues resolved swiftly. Stacey's commitment to our success has built a strong, reliable working relationship. We couldn't be happier with the cooperation and highly recommend the Supplier App, especially with Stacey as your agent. She's truly exceptional!

NoorShades
Germany
3 months using the app
June 22, 2024

Excellent and fast customer service with Raymond

TheSkyOnlineStore
United States
Over 1 year using the app
May 14, 2024

Love the fast support Gildan was amazing, She always helps me source products super quickly. Super grateful!

Kiki bums
Canada
4 months using the app