Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 15, 2024

Great service, i was attended by Ken and he was so kind and resolve all my doubts

Delphia
Spain
28 days using the app
August 12, 2024

Excellent service for direct deliveries. Agent Rami Wu solved all the issues. I will continue to cooperate.

Reloris
Italy
About 7 hours using the app
July 19, 2024

I had a lot of questions regarding shipping and product packaging and the agent, Garrison Wong, was so very patient and helpful.

Say It With Ease
United States
30 days using the app
May 17, 2024

CJ is great and Ashely Wu is awesome! CJ helps me pick my products, and Ashely Wu is there to support and help me whenever I come across a problem!

10/10 service!

Esandro Vale
United States
7 months using the app
February 29, 2024

I have been using CJ Dropshipping for a short time to help me with of my store. Irena Huang has helped me each time and she been great with a quick reply I am happy to carry on using CJ for the foreseeable future.

J.S.M
United Kingdom
4 months using the app
Edited September 26, 2024

I am a new drop-shipper in CJ. Thank you very much to John Tao because he is patient to help me to solve the issue. I am very grateful to the excellent Customer Services provided by him. Thanks.

Smartbuyingstore
Hong Kong SAR
8 months using the app
May 21, 2024

Im very glad to work with my Agent Alexis, she doing a very good job and is still trying the best for us with all her afford!

Univara
Germany
4 months using the app
May 17, 2024

Incredible service. It's the perfect app if you want to do DS. My favourite agent is Lincy Cui. Take the best deal from her! Thanks a lot for help me.

FRESHFLOW
Spain
4 months using the app
February 19, 2024

I had some questions about a product and was well helped by Sveta, excellent customer service always respond quickly too.

DSJ
Netherlands
5 months using the app
Edited March 13, 2024

"Luria XIE has really helped me out. The instructions were clear, and I knew what to do."

Krise did a wonderfull job. He is always prepared and give good guidance. This guys are amazing

Inora
Belgium
3 months using the app