CJdropshipping: Much Faster

I used CJ Dropshipping for a while, and honestly, it was disappointing. On paper, it looks big and promising, but in practice, things often don’t go as expected:

Many products you find during research are simply not available in their catalog.

Shipping often takes much longer than expected, especially from China.

Prices can be higher than expected, making it hard to maintain a healthy margin.

Order management can be cumbersome; it feels like you’re forced to pick products based on availability rather than what’s actually performing well in the market.

In the end, I decided to stop using CJ because it just wasn’t sustainable for my business. I don’t want my customers waiting 15–25 days for delivery. Since switching to other suppliers (direct sourcing, EU/US warehouses), everything has been faster, more reliable, and more efficient.

Conclusion: CJ may be okay for beginners or those with few alternatives, but for serious dropshipping in 2025, it’s too limited and too slow.

their service its awful so many of m,y costumers ordered from me and I had to send their money back because they couldn't fulfill my orders like literally I could show pages of nothing but costumers that I had to send back because their skU'S had changed or they didn't even have the product ! I'm willing too give out another shut maybe their system changed but I didn't have a good experience with cj drop-shipping for now imma give one star if proved otherwise then ill change it

Support is dumb, keeps asking the same things. Worst dropshipping I’ve ever used.

I would NOT recommend CJ Dropshipping. Their inventory management is a complete disaster—products are constantly out of stock, yet their website never reflects it. I always have to inquire if items are actually available instead of them simply updating their inventory. It’s a huge waste of time and incredibly frustrating.

Customer service is just as bad—slow to respond and not very helpful. When they finally do reply, they give vague answers and no real solutions. They never seem to improve their system, leaving sellers stuck with constant stock issues.

And don’t even get me started on sample shipping—it takes way too long! If you're trying to test products before selling, expect major delays. Overall, CJ Dropshipping is unreliable, inefficient, and more trouble than it's worth. Look elsewhere if you want a smooth and stress-free dropshipping experience!

It has been a nightmare trying to work with CJ. They take so long to dispatch the products and when I ask why is taking time, they always say there was an issue with the supplier. Customer service always tries to avoid the issue and wants to give you coupons, but they never try to solve the problems. I asked for many refunds that I had to keep on top of the whole time, otherwise, it would be pending forever. I asked my agent if there was any way to change the agent or contact someone to issue a complaint, but he always changed the subject.
I know they are more expensive than the other platforms, but at least I was expecting more efficiency, quality and good customer service, which never to happen.
Find another supplier, the stress of dealing with them is not worth and it will affect your business reputation with your customers.

"Much more trouble". I'm having issue over issue with them. Products have inventory on their page but when there is an order, it's out of stock?? After an order they ask me to pay another large amount for "adjustment", ruining the product margin. It's pointless.

I’m really disappointed with this purchase. I was assured that the product was not the same as the one on Temu and that the quality would be significantly better. Unfortunately, that was not the case. When the item arrived, it was exactly the same as what I had seen on Temu — same packaging, same material, same everything. I feel misled, and I wouldn’t have paid this price if I had known the truth. Be cautious if you’re expecting something different or higher quality. I asked for a refund because i bought it for 28nzd whereas in temu it’s only 13nzd but they won’t do it and instead offered a discount etc for future transactions which is impossible now that i don’t trust that they will deliver what they promised.

Terrible customer service, and they never actually ship orders. I waited for my order to be shipped, but it remained pending until I contacted them—only to find out the product was out of stock. That’s when I realized they weren’t reliable, so I removed all their products from my store. Awful company. Always look into why a company has bad reviews rather than just the 5-star ones. Total scam.

Very bad experience. Their website description of the features is incredibly attractive. But when it comes to action, they can do almost nothing from what they offer. Terrible customer support. They communicate with customers not one by one, but with everyone at the same time, so as soon as they switch to you, you have to explain the problem again. Unbearably long. I tried for five days to get an answer to simple questions from the support service. I wrote emails, wrote in the chat, but I only received general answers. They answered my question for a week whether they could remove the tags from 100 T-shirts. The answer was: Do you already have them? And then silence again for several days.

Stay away from CJ.

All the 5 star reviews are from new people who CJ's agents prompt into leaving a review right after they answer one question.

Their customer service is very poor - terrible communication skills, they'll forget/not do things you've asked for, very poor English, and a whole heap of problems.

Shipping - Shipping times & processing times are HORRIBLE. I've had so many orders with processing times taking anywhere between 5-13 days (this is on top of shipping) and they'll just say "im sorry for the delay".

Shipping prices are well above market rate, switching to a private supplier after how terrible they are.

If you actually value good shipping times, customer service, quality pricing, and want to have a good experience for your customers do NOT use CJ.

They also don't answer their support email, already tried to get in touch.