Reviews (9,695)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving ...

Edited April 18, 2021

CJDropshipping is far superior to any of the other dropshipping companies I have dealt with! Not only do they have 24/7 support just a click away, but they also get orders shipped to the USA in about 7-10 days. That is unheard of without an agent. If your nitch isn't on CJ submit a sourcing request and see if they can find it. It is well worth your time! UPDATE:
While I still believe my previous ...

Questing Nerds
United States
6 months using the app
CJDropshipping replied March 19, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

May 20, 2021

getting worse day by day, gave it a chance couldnt handle 30 order with shipping time, had order 10-11 days not shipped, made me lose money all together

My private general store
United States
4 months using the app
January 5, 2024

We can not delete bulk products at same time.
For example you have 4000 products you can delete one by one 4000 items you cannot delete at same time.
Moreover you will see option there to add bulk items but this way is also not working properly. thats why i need not delete my 4000 added products.
I added 4000 products and i put price for all as recommended.
I trust on it.But after adding products ...

Fashion Booz
United Kingdom
2 months using the app
June 7, 2023

Almost every product I have ordered (was shown with stock) is not available. It is super frustrating that they tell you it is out of stock, when you already received orders.

Timeless Bags
Switzerland
2 months using the app
CJDropshipping replied June 7, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@ ...

April 23, 2021

Products sync straight into active on my store before I can edit even the price. I order some products and they were so cheap quality, even Walmart has better clothing that what arrived. I ordered a suit with the words love on the sleeves and pants and was shocked at the quality, I can not even explain what fabric it is. I ordered a jumpsuit printed with flowers : it has an open from the knees to ...

Kind League
United States
2 months using the app
CJDropshipping replied April 24, 2021

Thank you for your feedback! Your approval is our motivation.

March 6, 2021

The interface looks good, but they have too many bugs with manage inventory with Shopify. I spoke more than once with the support and explained that the inventory management is incorrect, for example, there is a product (SKU-CJJJCWGY03637) that managed by CJ in my Shopify store and it shows that the quantity is 9000, and on the CJ website it shows that there is 0 quantity that’s mean the CJ ...

Barak's Puppy
Israel
About 2 months using the app
CJDropshipping replied March 7, 2021

Hi there, I just checked the product of SKU CJJJCWGY03637, inventory in Britain and US warehouse show 84 and 53, if you are having problems in syncing inventory on your ...

Edited June 23, 2021

My agent is really helpful. However, the way CjDropshipping notified the change of shipping price is awful. They asked me to pay an extra of 39USD for my parcel, which leaves me no profit at this point. Got no option but to cancel the order. Very frustrating.

Dazzy Toys
Australia
About 2 months using the app
CJDropshipping replied May 20, 2021

Thank you for your feedback! Your approval is our motivation.

March 20, 2024

My first few weeks using CJdropshipping and my orders have taken a week to get into processing once the payment was made. That is a significantly longer time than any other dropshipping company I have used previously. When signing up for the service and paying for the premium, I was told by customer service that it usually took 2-3 days from payment for an order to move into processing - but ...

Boutique Gamila
United States
About 2 months using the app
Edited December 29, 2023

EDIT: The shipping is extremely slow and inaccurate. It does not update for 5+ days. DO NOT PAY for "Fast shipping" because it takes as long as ordinary shipping. It's estimated at 7-9 days and it has been 15 days already, just in transit. Customer service is kind at first, but now they are unresponsive.

I have tried many different dropshipping apps, until I found CJ. I enjoy how it's free to use ...

Boss Paws
Canada
20 days using the app
December 4, 2021

The wierd thing is that most of the comments are thanks to the customer service representatives with names, this is suspicious , really Haha

Doggy Wuffy
Saudi Arabia
6 days using the app