Reviews (9,695)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving ...

July 8, 2024

CJ’s customer support is so mind blowing. Especially an agent namely ‘Yori Kin’ who helped me so much

Majestic Décor
United States
About 2 months using the app
October 24, 2023

muito dificil conectar pedidos da loja com o cj dropshiping

ASAPP MALL
Brazil
7 months using the app
June 18, 2021

We have used CJ Dropshipping since January. We have added products to our store and they just leave them as sold out without any warning... this service in my opinion is only for beginners to test out products, but not for scaling. Disputes take time, and you have to closely follow up on your orders if you want to see some movement. Just ok. Packaging is correct.

Holistik Bloom
Spain
7 months using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback. There is the risk of short inventory regarding certain products that require replenishment, to avoid such risk for your scaling, it is ...

April 27, 2021

fast anwsering, usual problems with out of stock products, wrong products or other but agent are here to fix it

MonColRoulé
France
7 months using the app
CJDropshipping replied April 27, 2021

Thank you for your feedback! Available CJ inventory suggests that the item can be dispatched from our warehouse right away after you make the payment, whereas 0 CJ inventory ...

Edited July 13, 2021

For CJ Please update your Suppliers and make sure women's clothing have a complete information in it. Agents are nice to work with, Sean Lu helped me when Cathy is off. Thank you

KÁSIH
Canada
7 months using the app
CJDropshipping replied May 30, 2021

Thank you for your feedback! Your approval is our motivation.

February 15, 2023

Great costumer service, they answer fast but the shipping time is really lame up tp 2 weeks to ship the order. That´s too long, this must be fixed

Muhammed-Ali's Muscle Mastery
Austria
6 months using the app
February 25, 2024

Hi there , just wanted to give a big shoutout to Zoey for helping me fix my issue. She was prompt in her response and highly knowledgeable.

Thanks again.

MIARA
United States
5 months using the app
January 22, 2023

good app that have very meny products chose between butt the shiping cost is just way to high on meny off the products and that makes them unprofiteble because i cant have my custumers paying shiping that is even more expensive then the products they are buying and this is something i think needs to be fixed before i give you a five star review

Cidora
Sweden
5 months using the app
May 13, 2023

Easy to operate with and customer service is on point. The exact one who helped me is rebecca, but I never get a slow reply :)

OverSeaFitness
Saudi Arabia
5 months using the app
March 5, 2023

when i try to sign in application with shopify , page send me the sign in page automatically. I cant sign in. can someone help me ?

barbarosgift
United States
3 months using the app
CJDropshipping replied March 6, 2023

Please contact us via this link and find your agent who will help with your doubts. https://api.whatsapp.com/send/?phone=19096360222