Reviews (9,643)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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quick and easy service. My agent Kaycee has been especially phenomenal with being responsive and support 24/7. Give Kaycee and Gildan a raise CJ boss.
Shinco Zhao, really good agent.
Im working with CJ and Jolee my agent is always there for me and helps me a lot with my work!
iam new working with CJ dropshipping. the help you get here is the best i ever experienced.
everything is working perfect!
i can reccomend this to everybody.
It's my first time working with CJ, but I must say that the customer support is always there to help. Special mention to Bin Han for assisting me in ensuring the accuracy of the customer shipping addresses for my new orders and guiding me on how to synchronize them. She was so kind and friendly. Thank you very much!
I cannot praise the CJ Dropshipping app enough! It's been an absolute game-changer for my Shopify store. The seamless integration and user-friendly interface make managing my dropshipping business a breeze.
What truly sets CJ Dropshipping apart is their exceptional customer support. Krise Qi has been an absolute rockstar throughout my journey. His dedication, efficiency, and unwavering support have made all the difference. Whenever I had a question or needed assistance, Krise was there, going above and beyond to ensure my success.
Thanks to Krise and the CJ Dropshipping team, my store has seen a significant boost in sales and efficiency. If you're looking for a reliable dropshipping solution with outstanding support, look no further than CJ Dropshipping. Highly recommended!
I would like to express my sincere appreciation for the excellent service I received from Jolie Zhu. As a customer, I often have questions and concerns late in the evening, and I was extremely grateful for the professional and attentive assistance I received, even during the late hours. Jolie demonstrated an exceptional level of dedication and expertise, taking the time to answer all of my questions and guide me through complex situations. Thanks to her kindness and patience, I always felt heard and supported. I truly appreciate Jolie's efforts to make my experience as positive as possible. Her commitment to excellence is commendable, and I highly recommend her to anyone seeking professional and personal customer service. Thank you, Jolie, for your ongoing support and excellent service!
*UPDATE*
Here is a respond i got from customer support:
"We are very sorry that we received your negative review. We take this issue very seriously and realize that it has caused you inconvenience. We will strive to become better and bring a pleasant experience to more people.
If possible, I hope you can remove the negative review, as it is very meaningful to us. We really hope you can consider removing the negative review.
Of course, we really value the negative review you wrote. If you can remove the negative review, I will try to help you apply for two $5 coupons.
I apologize again."
Make me question the other 5 Stars reviews this provider have.
*Original review*
If you want to ruined your business then deal with CJ dropshipping.
They issue the fake tracking details but never ship the orders. Customer gets the email with fake tracking numbers. My orders are waiting in processing for last 10 days and they are making excuses everyday, asking me to wait for few more days. Their claims of shipping in 3-5 days are joke.
Literally a SCAM platform, use it just for research purposes.
Rami Wu handled my order which I had to complete a merchandise exchange due to the origianl order being out of stock. Wu was very helpful and patience with my requests and time consuming adjustments I had to make.
Thanks for the help Wu!
Great customer support with Bonnie, and great synchronization with products