Reviews (9,637)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 10, 2024

Marian Chen it's been the best agent i've ever had, always answering quickly and efficiently. Top notch service!

Shop Sancle
United Kingdom
About 2 months using the app
March 7, 2024

Started my dropshipping site with CJ. I've been in contact with Zoey since the beginning and she has been really helpful, answering all of my questions.

Feelvo
Bulgaria
7 months using the app
February 20, 2024

I work with camilia and i am super happy with her, she is always there when i need her, super friendly.
I look very much forward to continuing our successful collaboration

Joyalalmaz
Austria
5 months using the app
August 13, 2024

I am pleased with Chandy Chens service

Meiamour
United States
4 months using the app
March 18, 2024

I've had a fantastic experience with CJ Dropshipping! Their customer service truly stands out – the agents are always quick to respond and incredibly helpful. 【*Yanky*】has been very supportive whenever I needed urgent help with anything.

Pickify
United Kingdom
5 months using the app
June 6, 2024

My agent Bruce Lin is great. He try to help me every time and it's soo fast! Thank you.

fitcheck
Italy
4 months using the app
February 13, 2024

Extemely helpful! Although I was not yet a customer, I received extremely good advice. The WhatsApp service is first class, thank you Karen Jiang!

Loving Things
Germany
8 months using the app
March 19, 2024

Karen Jiang is my personal assistant to cj, she does a great job and responds very quickly when I need help.

EROS
Netherlands
Almost 2 years using the app
February 6, 2024

Irena is a great Agent and try help me with all my questions. Good Job and thank you very much for your support.

zeneral.ch
Switzerland
10 months using the app
Edited June 17, 2024

I recently had the pleasure of working with Alan & Chandy from CJ Dropshipping, and I couldn’t be more satisfied with the service I received. Alan was incredibly helpful throughout the entire process. I had some questions and concerns regarding an order, and Alan promptly provided all the information I needed and assisted me in every step!

BasedowCraft
Australia
About 2 months using the app