Reviews (9,643)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 15, 2024

Great service, i was attended by Ken and he was so kind and resolve all my doubts

Delphia
Spain
28 days using the app
May 10, 2024

I highly recommend See Zhang as a customer support agent at CJ Dropshipping. Their exceptional support, combined with CJ Dropshipping's user-friendly platform, has been instrumental in our business growth and revenue increase. See Zhang's valuable advice has significantly contributed to our success, guiding us from minimal earnings to substantial growth. Their prompt responses and insightful guidance have truly made a difference for us.

JEWLOX
Canada
2 months using the app
February 18, 2024

CJDropshipping is excellent. After uploading their products to my store. I started getting orders. The customer support is excellent. Zoey Zheng provided me with excellent support and even arranged for fast processing of my store's orders. She provides friendly support and excellent guidance. I would highly recommend CJDropshipping.

Sprout Health
India
2 months using the app
March 21, 2024

CJ Dropshipping has been a great partner for my online store. They offer a massive selection of products, so finding what I need is a breeze. Plus, their prices are competitive, allowing me to keep my margins healthy.

What truly impressed me, however, was their customer service. When I had a question about product status, Rebecca went the extra mile to solve it quickly and efficiently. Thanks to her support, I got back on track with minimal downtime. Overall, highly recommend!

PlumbingMates
Philippines
23 days using the app
February 1, 2024

I highly recommend CJDropshipping, and I would like to warmly thank my agent at CJDropshipping, Surind, for his exceptional assistance. He has been incredibly helpful with a recent issue related to PayPal, and consistently assists me with the application, as well as in finding suppliers for better product pricing. His professionalism and dedication have greatly contributed to the success of my business. A big thank you to Surind and CJDropshipping for their excellent customer service!

Temps Élégant
Canada
4 months using the app
February 23, 2024

I had an outstanding experience with customer support! The representative was not only incredibly helpful but also made me feel valued as a customer. Their friendly demeanor and dedication made problem-solving a breeze.

YesChef
Ireland
4 months using the app
March 9, 2024

Arlen was a lifesaver when it came to my IT problems! Her knowledge and patience were exceptional. She quickly identified the issue and guided me through the solution step by step. I'm so grateful for her expertise and friendly assistance. Highly recommend!

Venus Gym Essentials
United Kingdom
5 months using the app
May 22, 2024

Garrison Wong was amazing when giving me help about a product I wanted to dropship. Very helpful and gave very fast replies. Thank you!

My Store
United Kingdom
2 months using the app
July 19, 2024

I had a lot of questions regarding shipping and product packaging and the agent, Garrison Wong, was so very patient and helpful.

Say It With Ease
United States
30 days using the app
March 1, 2024

I started working with CJ, I really like it, they help with assistance when I need information and they do their best and quickly.
The agents have been fantastic and do their best to help us. I recommend!

Red Monkey
Portugal
3 months using the app