Reviews (9,647)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

May 25, 2024

Excellent experience dealing with Jolie Zhu. She helped me with how to deal with customer's changing order specifications. She was instantly responsive throughout the day for me and very fast in her customer service. I highly recommend CJ dropshipping.

Mirellu
Canada
2 months using the app
Edited July 20, 2024

I had requested a consultation on a product with CJ and received almost and instant reply from: Angel Li and Rebecca, This proves the great service they want to give towards their partners !

Sundam - Nederland
Belgium
About 2 months using the app
April 18, 2024

I can't speak highly enough of my experience with CJ Dropshipping, and I have Miya Huang to thank for a large part of that!
The customer service provided by Miya is exceptional. a Sourcing request failed and she helped me inmediately to re-assign the request and look for a manufacturer!

DayDropz
Netherlands
4 months using the app
February 27, 2024

Working with Tracy has been fantastic! She's incredibly supportive and proactive in her approach. Her responsiveness is commendable, and she addresses any concerns or queries promptly and efficiently. Tracy keeps me well-informed about any shipping team requirements and ensures that all my orders are handled smoothly and punctually. It feels like she has a solution for everything, which greatly streamlines my workflow. Tracy truly enhances my experience and simplifies my day-to-day operations!

Acrylikits™
United States
8 months using the app
March 12, 2024

I had a great experience with CJdropshipping, and Bruce Lin, their agent, was incredibly helpful. The service was efficient, and Bruce provided excellent support throughout the process. Highly recommend for anyone in need of reliable dropshipping services.

My Store
Australia
3 months using the app
April 22, 2024

I had a problem with the listening. Linda's support was fast, friendly and super helpful. Thanks again for that

FokusFrau
Germany
5 months using the app
March 13, 2024

It's great to work with it. A very kind support client named Yanki give me all the information I needed. I recommend.

0limit
Switzerland
6 months using the app
March 24, 2024

I ordered from CJ twice for my customers and both times it was not a good experience. The product listings and pictures CJ provides are just estimations of the general type of item your customer will get and there's no way to see if it's even in stock until after your customer orders and is already expecting a shipment. Meanwhile, the other dropshippers I use provide a smooth and fast experience with decent quality products, and provide automated stock updates. I'm in the process of replacing all my CJ listings with ones from other dropshippers, even though it's more expensive. I do not recommend CJ at all. Save yourself the headache and stay away. The low prices are not worth the hassle.

The Adobe Soul
United States
8 months using the app
June 2, 2024

Hey Box Chen, thanks for helping me and fixing my issue through the customer support very quickly.

LEAVO
United States
7 months using the app
May 22, 2024

Garrison Wong was amazing when giving me help about a product I wanted to dropship. Very helpful and gave very fast replies. Thank you!

My Store
United Kingdom
2 months using the app