Reviews (9,639)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 14, 2024

Very useful whenever you need a question to be answered, Chandy Chen is on the job and is very helpful. It has been extremely helpful having assistance starting up my business

Valea Lovae
Australia
3 months using the app
May 22, 2024

Garrison Wong was amazing when giving me help about a product I wanted to dropship. Very helpful and gave very fast replies. Thank you!

My Store
United Kingdom
2 months using the app
March 29, 2024

Customer support is excellent. They will answer any question asap. The speed on delivery is also great. CJdropshipping is a must for todays drop shippers. Shout out to Karen Jiang, she really has gone above and beyond when helping me with my multiple questions.

Warmfitted
United States
6 months using the app
June 2, 2024

Hey Box Chen, thanks for helping me and fixing my issue through the customer support very quickly.

LEAVO
United States
7 months using the app
April 2, 2024

Amazing customer service! Whatsapp me to find out if everything is fine and their service is super fast! Thank you, have an issue with some of my orders and they solved it with no issues. Literally handled everything for me
Thank you Connie and Joean!

Ceedalles
Singapore
About 1 month using the app
January 31, 2024

Couldn’t be more happy with the service! My personal agent Royce is wonderful and helps me with everything I need! So glad I found cj and so glad I was given Royce

WinnieRose
United Kingdom
4 months using the app
March 14, 2024

We have not been working with CJ for a long time, but our personal agent is great.

Soulfeet24
Germany
12 months using the app
February 19, 2024

Customer support is excellent. Got a personal support agent on signup for free, one who is available for live chat.

The entire service is also free, unheard of.

Stylish Quarters
Ghana
8 months using the app
June 8, 2024

this is an amazing platform with very good and fast responsive customer care service.. The Customer care service agent Angel is very good and very polite .. giving 5 star because of her ..

VALUE VAULT
United States
About 2 months using the app
March 10, 2024

all gooooodddd , no worries, customer service helps you, I am very satisfied with them. I wholeheartedly recommend

BABEL.FASHION power by FashionBrandsTop.com
United Kingdom
Almost 3 years using the app