Reviews (9,647)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 5, 2024

Bruce Lin Is always keeping me up to date and is extremely easy to work with. He has helped me solve my problems efficiently multiple times.

Banii
United States
3 months using the app
January 30, 2024

I'm just starting out but July (my assigned cs) has been very helpful in communicating between supplier and I. She's been very responsive when I request for help. Great customer service and thank you, I have chosen to use CJ because they have quality control and will not lose my parcel.

Modernville Co
Taiwan
2 months using the app
April 13, 2024

CJ Dropshipping's platform is user-friendly, offering a wide range of products and efficient order processing. However, what truly sets them apart is the exceptional customer service provided by agents like Zoey. Zoey's assistance has been indispensable, always prompt, courteous, and dedicated to resolving any issues or queries I have. Her commitment to ensuring my satisfaction has made my experience with CJ Dropshipping not only smooth but also enjoyable. I highly recommend CJ Dropshipping, and I am immensely grateful to Zoey for her outstanding support.

InfinitiveFit
India
About 1 month using the app
April 7, 2024

I always solve my answers and issues on whatsapp and it's very very fast and satisfactory the client service, Raymond is one the guys that have attended to me and gives a great service. Happy with CJ Dropshipping

Pedrito El Cerdito
Mexico
6 months using the app
April 11, 2024

I've used cj for 2 years now and all I can say is that they are the best for people that don't have an private agent for fulfillment, leah on the customer support team is really helpfull and she answers really quick on all of our questions! really recommend them

Attire Avenue
Sweden
3 months using the app
February 27, 2024

i came accross Bianca who were very nice with me. She explained me lot of things without lose any patience. Very great customer service, i recommend CJ Dropshipping.

QG TECH

QG TECH
France
3 months using the app
February 21, 2024

I just started my drop shipping business but I am very happy with the opportunities and especially the customer service so far.
The support provided my CJ and my personal support Stacey Ya is very good and always reliable and helpful. Thanks to Stacey Ya!

I'm looking forward to continuing my business journey with CJ!

Revive Health Store
Germany
2 months using the app
February 20, 2024

So far so good!
I am a rookie with CJdropshipping, and to the business itself. I have tons of questions however their CS support team are fast and very responsive, thank to Krise Qi my consultant from CJ dropshipping. He's been answering all my questions. Looking forward to my sales to start truly working with CJ.

AwwwShop
Portugal
3 months using the app
March 23, 2024

I have been working on Cj for 2 months and I really appreciate the customer support. Rebecca works great and answers all my questions quickly. I would recommend!

Luxylift
Belgium
5 months using the app
June 8, 2024

this is an amazing platform with very good and fast responsive customer care service.. The Customer care service agent Angel is very good and very polite .. giving 5 star because of her ..

VALUE VAULT
United States
About 2 months using the app