Reviews (9,639)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 10, 2024

Marian Chen it's been the best agent i've ever had, always answering quickly and efficiently. Top notch service!

Shop Sancle
United Kingdom
About 2 months using the app
March 21, 2024

CJ Dropshipping has been a great partner for my online store. They offer a massive selection of products, so finding what I need is a breeze. Plus, their prices are competitive, allowing me to keep my margins healthy.

What truly impressed me, however, was their customer service. When I had a question about product status, Rebecca went the extra mile to solve it quickly and efficiently. Thanks to her support, I got back on track with minimal downtime. Overall, highly recommend!

PlumbingMates
Philippines
23 days using the app
February 17, 2024

I was unable to login my CJ account due to MFA verification, because I was put MFA verification then uninstall application. But Mr. Yoyo helped me a lot and resolve this issue. I have login account successful now.

Jurer
Saudi Arabia
4 months using the app
February 1, 2024

I highly recommend CJDropshipping, and I would like to warmly thank my agent at CJDropshipping, Surind, for his exceptional assistance. He has been incredibly helpful with a recent issue related to PayPal, and consistently assists me with the application, as well as in finding suppliers for better product pricing. His professionalism and dedication have greatly contributed to the success of my business. A big thank you to Surind and CJDropshipping for their excellent customer service!

Temps Élégant
Canada
4 months using the app
February 18, 2024

CJDropshipping is excellent. After uploading their products to my store. I started getting orders. The customer support is excellent. Zoey Zheng provided me with excellent support and even arranged for fast processing of my store's orders. She provides friendly support and excellent guidance. I would highly recommend CJDropshipping.

Sprout Health
India
2 months using the app
March 9, 2024

Arlen was a lifesaver when it came to my IT problems! Her knowledge and patience were exceptional. She quickly identified the issue and guided me through the solution step by step. I'm so grateful for her expertise and friendly assistance. Highly recommend!

Venus Gym Essentials
United Kingdom
5 months using the app
April 18, 2024

I can't speak highly enough of my experience with CJ Dropshipping, and I have Miya Huang to thank for a large part of that!
The customer service provided by Miya is exceptional. a Sourcing request failed and she helped me inmediately to re-assign the request and look for a manufacturer!

DayDropz
Netherlands
4 months using the app
February 23, 2024

I had an outstanding experience with customer support! The representative was not only incredibly helpful but also made me feel valued as a customer. Their friendly demeanor and dedication made problem-solving a breeze.

YesChef
Ireland
4 months using the app
April 22, 2024

I had a problem with the listening. Linda's support was fast, friendly and super helpful. Thanks again for that

FokusFrau
Germany
5 months using the app
March 12, 2024

I had a great experience with CJdropshipping, and Bruce Lin, their agent, was incredibly helpful. The service was efficient, and Bruce provided excellent support throughout the process. Highly recommend for anyone in need of reliable dropshipping services.

My Store
Australia
3 months using the app