Reviews (9,639)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 1, 2024

I started working with CJ, I really like it, they help with assistance when I need information and they do their best and quickly.
The agents have been fantastic and do their best to help us. I recommend!

Red Monkey
Portugal
3 months using the app
February 27, 2024

Working with Tracy has been fantastic! She's incredibly supportive and proactive in her approach. Her responsiveness is commendable, and she addresses any concerns or queries promptly and efficiently. Tracy keeps me well-informed about any shipping team requirements and ensures that all my orders are handled smoothly and punctually. It feels like she has a solution for everything, which greatly streamlines my workflow. Tracy truly enhances my experience and simplifies my day-to-day operations!

Acrylikits™
United States
8 months using the app
May 17, 2024

I entered a chat with Ken for an issue I need to resolve. He was very helpful and patient with me. He walked me through each step and gave me videos and pictures as a reference for me to follow. I am very satisfied with CJDropshipping's quick customer service. I will be recommending this to anyone who asks!!

Suga & Saas
United States
2 months using the app
June 17, 2024

Yori Lin Helps me in what i need ,thanks for her help and all who helped me before thanks CJDropshipping

Biolum
Moldova
23 days using the app
March 13, 2024

It's great to work with it. A very kind support client named Yanki give me all the information I needed. I recommend.

0limit
Switzerland
6 months using the app
August 13, 2024

I am pleased with Chandy Chens service

Meiamour
United States
4 months using the app
April 13, 2024

CJ Dropshipping's platform is user-friendly, offering a wide range of products and efficient order processing. However, what truly sets them apart is the exceptional customer service provided by agents like Zoey. Zoey's assistance has been indispensable, always prompt, courteous, and dedicated to resolving any issues or queries I have. Her commitment to ensuring my satisfaction has made my experience with CJ Dropshipping not only smooth but also enjoyable. I highly recommend CJ Dropshipping, and I am immensely grateful to Zoey for her outstanding support.

InfinitiveFit
India
About 1 month using the app
March 5, 2024

Bruce Lin Is always keeping me up to date and is extremely easy to work with. He has helped me solve my problems efficiently multiple times.

Banii
United States
3 months using the app
April 29, 2024

I had a fantastic experience with Raymond He who helped resolve a complex dispute with professionalism and ease. He communicated attentively, explained the resolution steps clearly, and even followed up to ensure everything was settled to my satisfaction. His exceptional service not only resolved my issue efficiently but also exceeded my expectations. Highly recommended!

Verteasy
Germany
3 months using the app
January 30, 2024

I'm just starting out but July (my assigned cs) has been very helpful in communicating between supplier and I. She's been very responsive when I request for help. Great customer service and thank you, I have chosen to use CJ because they have quality control and will not lose my parcel.

Modernville Co
Taiwan
2 months using the app