Reviews (9,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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CJ actually cares about us and our customers.
Had the pleasure of being assisted by See Zhang remapping products and accepting color issues
CJdropshipping helped me a lot, they have really fast delivery & product quality is amazing. My agent Estrella Wu is really helpful & incredibly responsive, always promptly addressing any questions or concerns I have. I'm happy to work with her!
This App is amazing
We have a new shop on Shopify + CJ DROPSHIPPING.
The customer service is very smooth. I had Alan to take me through all the features: he is so friendly and knowledgeable. Top man
it is my first time to get agent help, and JoyZhou is able to deliever a very good experience to me. Thanks for your help, Joy.
Title: "Exceptional Support and Resolution: A Testament to Zoey Zheng's Remarkable Service"
In a world where customer service can often feel impersonal and indifferent, encountering someone like Zoey Zheng is a refreshing reminder of the difference that exceptional support can make. From the moment I reached out with my issue, Zoey's dedication to resolving it was evident. Her professionalism, efficiency, and genuine concern for my needs surpassed any expectations I had.
Zoey's expertise in handling customer inquiries was apparent from our initial interaction. She not only listened attentively to my concerns but also asked insightful questions to fully understand the nature of the issue. Her ability to communicate clearly and concisely ensured that I was never left in the dark about the progress of the resolution process.
What truly sets Zoey apart, however, is her unwavering commitment to finding solutions. She tackled each obstacle with a tenacity that left me in awe. Despite the complexity of my problem, Zoey remained composed and resourceful, exploring every avenue until a satisfactory resolution was achieved.
Furthermore, Zoey's empathy and warmth made the entire experience feel personalized. She didn't just see me as another ticket number but as a valued individual with unique needs. Her genuine care and consideration transformed what could have been a frustrating ordeal into a positive interaction that left me feeling heard and appreciated.
In addition to her exemplary customer service skills, Zoey demonstrated a remarkable level of professionalism throughout our correspondence. Her responses were prompt, courteous, and filled with a genuine desire to assist. It's evident that she takes great pride in her work and goes above and beyond to ensure customer satisfaction.
Thanks to Zoey's dedication and expertise, my issue was not only resolved promptly but also with a level of care and attention to detail that exceeded my expectations. Her exceptional service has undoubtedly left a lasting impression, and I wouldn't hesitate to recommend her to anyone in need of assistance.
In conclusion, Zoey Zheng is more than just a customer support representative; she is a shining example of excellence in service. Her commitment to her role, coupled with her exceptional skills and genuine empathy, sets her apart as a true asset to any organization. If you're fortunate enough to have Zoey on your side, rest assured that you're in the best of hands.
Thanks Connie for your great support, you saved my live before fulfilling a wrong order, my customer would be mad on me.
Jim was very helpful and quick responses. And straight to the point ...quick to understand and explained everything to the simplest but understandable manner...that's Jim
This app is the best supplier for dropshipping! They make it so easy to fulfill orders, and with great prices. Agent Fionnula Wong and Miya Huang always provide great customer service to me and always answer my questions very quickly! If you are thinking about starting a dropshipping business, this is the way to go!
Great Agent , all the time available, very helpful
Marian Chen it's been the best agent i've ever had, always answering quickly and efficiently. Top notch service!