Reviews (9,710)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.
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PLEASE AVOID AT ALL COST!!. They are very dishonest and do not care about your business. I have tried them on and off over the years and this is my last time using them.
They are very dishonest and will ABSOLUTELY ruin your business. I paid for orders on March 1st. On March 6th I contacted my agent Vita Liu for an update as my orders were still not shipped. She advised me that they recently changed factories due to quality issues with the product, so I will have to wait 2-3 days for them to receive the items and ship.
On March 9th, orders were still not shipped so I followed up. Can you believe this lady was angry with me for following up on my paid orders??? She told to me tell my customers to be patient because they were further delays and orders will not reach their warehouse until March 13-15. Unbelieveable!
I had to issue refunds to my customers because no one wants to wait 20+ days for their package. This is after I paid CJ for 6-10 days shipping.
This is also in addition to providing wrong colour description. The colour on their photos is TOTALLY DIFFERENT from what the customers receive. Just Horrible!
They should honestly be banned from Shopify before they ruin other people's business.
USE AT YOUR OWN RISK! (ps. majority of their 5-star reviews are FAKE! They are given in exchange for free coupons)
Dolly Liu helped through my jurney to set up a shipping and products in shopify ! Helped a lot amazing service recommend!
I chatted with Cheria, she is pleasant and really helped me a lot. Thanks for the assitance you extended to me.
I recently had the pleasure of working with Angel Li from CJDropshipping, and I must say the experience was outstanding. Angel provided me with exceptional support and assistance in managing my CJDropshipping account.
Recently started with CJ dropshipping, and so far my experience with my support agent Amelia has been easy engaging, and informative.
CJ's customer service is top, specially when Kris is your customer specialist. Very fast responses with perfect solutions for your problems/questions. Thank you Kris
I would recommend CJ dropshipping and specially Bruce Iin for helping me out with products. Thank you very much
My agent Krise Qi on CJ Dropshipping has been amazing!! Always available and has answers for all of my queries.
Very satisfied :)
I have only been using cj for a short amount of time and i found an amzing agent called Agnes Fang so helpful and answered all my questions promptly .
Surind was my agent, and he's quite amazing. Then Luna replaced him, and she's next level. She's so efficient, attentive and responsive. I'm grateful and confident to have such an agent helping me out <3