Reviews (9,640)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited April 29, 2024

CJdropshipping helped me a lot, they have really fast delivery & product quality is amazing. My agent Estrella Wu is really helpful & incredibly responsive, always promptly addressing any questions or concerns I have. I'm happy to work with her!

nemend
United States
6 months using the app
April 29, 2024

Great Agent , all the time available, very helpful

Tout pour la Femme
United States
About 3 years using the app
March 27, 2024

it is my first time to get agent help, and JoyZhou is able to deliever a very good experience to me. Thanks for your help, Joy.

SimplifyAndMore
Hong Kong SAR
6 months using the app
April 27, 2024

I have had the pleasure with using CJ dropshipping as a newbie and must say it has been a very pleasurable experience. Rebecca Lin from consultations helped me step by step to process my first order and was very patient and helpful. Definitely a wonderful platform to use with Shopify.

Brozzka
Australia
20 days using the app
Edited June 27, 2024

PLEASE AVOID AT ALL COSTS!!! They are very dishonest and don't care about your business. I have tried them again over the years and this is my last time using them.

They are very dishonest and will ABSOLUTELY ruin your business. I have paid for orders. I contacted my agent to get an update as my orders still had not shipped after 5 days. He informed me that they recently had to redeliver the correct product due to wrong product delivery so I have to wait 5 days for them to receive and ship the items.

5 days later the orders still hadn't been shipped so I followed up. After the 5 days, they suddenly said my agent had called in sick and it would take another 2-3 days. Unbelievable!

I had to give refunds to my customers because no one wants to wait 20+ days for their package. And that's after I paid CJ for 6-10 day shipping.

Just horrible!

They should honestly be banned from Shopify before more ruin other people's businesses.

USE AT YOUR OWN RISK! (ps. the 5 star ratings are Fake! They are given in exchange for free coupons and most importantly are told they will lose their job if the review is not written)

Glanix
Germany
4 months using the app
March 2, 2024

This app is the best supplier for dropshipping! They make it so easy to fulfill orders, and with great prices. Agent Fionnula Wong and Miya Huang always provide great customer service to me and always answer my questions very quickly! If you are thinking about starting a dropshipping business, this is the way to go!

CalmPen
United States
4 months using the app
March 18, 2024

Very fast and polite customer service. Big thanks to Fionnula who helps me a lot, always answers quickly and solves all questions)

Cozy Nest
Poland
3 months using the app
March 15, 2024

A Five-Star Experience with Miya Huang

If you're looking for exceptional service, look no further than Miya Huang. From start to finish, my experience was nothing short of outstanding. Miya's attention to detail, professionalism, and genuine care for her clients shine through in every interaction.

I can't thank Miya enough for her dedication and expertise. Her commitment to ensuring customer satisfaction is truly commendable. I highly recommend Miya to anyone seeking top-notch service. Five stars all the way! Thank you, Miya Huang, for exceeding my expectations.

Usb Hubs Org
Kenya
About 2 months using the app
March 22, 2024

I have worked with Gildan and she is fast in answering, great costumer service.I am very please and happy with the care and attention that we have received.

Colossal
Romania
10 months using the app
February 5, 2024

Thanks Connie for your great support, you saved my live before fulfilling a wrong order, my customer would be mad on me.

Venci
Egypt
10 months using the app