Reviews (9,659)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited September 21, 2023

Great app with even a greater customer service, specifically from Lori Wu. Everyone should try this app!

Kudos Gadgets
United Arab Emirates
Over 3 years using the app
November 29, 2022

We have been using CJ Dropshipping for 3 years now and we are satisfied with their services. Our dedicated agent Wendy is professionnal and helpful. We are having a good experience with CJ's team and hope it will continue this way in the future.

Le Marchand Futé
Switzerland
Over 3 years using the app
May 11, 2023

This is a great tool for anyone looking to get the most out of Shopify. The best part is always the prompt responses from customer service. The person helping me with my store, Lori, has been of great help and is always able to answer my questions.

honeymeshleggings
United Kingdom
Over 3 years using the app
Edited June 29, 2021

Thank you Simon Shen for such helpful and patient to answer my query. CJ is no doubt the very best support for all business partners.

My Kitchen Cove
Malaysia
Over 3 years using the app
CJDropshipping replied August 30, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 1, 2021

The best Dropshipping option I have found so far!! And it’s FREE, as it should be!! Product pricing is very competitive, shipping is quick, and my account rep Roger Lou is so helpful!!

Inspired - A Gift Boutique
United States
Over 3 years using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited January 30, 2023

CJDropshipping is very good! I have worked with them for about 3 years now. Special thanks to
my agent Mandy Lu, she has been a very helpful agent and her service is very professional.

Thank you Mandy Lu!

Miccilo
Sweden
Over 3 years using the app
CJDropshipping replied January 13, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 3, 2022

Not worth the problems and support is terrible. Ended up getting Shopify involved after a POD order came through my store. Customer submitted multiple images for 5 different customizable items (large order for me). CJ contacted me to request that I combine the jpg images into one file for each item. I was fully willing to do so. Tried clicking on images in my order dashboard but their app blocks that ability. CJ later instructed me to use their own order dashboard to download images. Their images were only 40x40 pixels so I had no control at that point. First they said they didn't have images at all, then they said they have them and won't combine files for me, now they are telling Shopify that they are waiting for the images from me altogether. After getting Shopify involved, no one from CJ is communicating with me anymore. Games.

Whisker Hut
United States
Over 3 years using the app
CJDropshipping replied May 4, 2022

Hi Whisker Hut, we are extremely sorry for the unhappy experience. Our agent replied to you in our chatroom, please check it.

Edited June 11, 2021

Hello! ^-^ I recently started with CJDrop and had (still have) tons of questions. But they have a live chat. Whew. Today I had Bonnie Gu help me and she was very helpful! Great service! Thank you, CJDrop and Bonnie! ^-^V ***If you're debating which Dropshipping to choose, you just have to go with one. There will always be that one person who says "this one" is good or "that one" is bad. Everyone has their own personal opinion. Once you've chosen one, then you'll have a better idea whether YOU like it or not. You can always switch to a different supplier; just pause your website and transition. Best wishes! :)

CuteKawaiiHugs
United States
Over 3 years using the app
CJDropshipping replied June 14, 2021

Thank you for your feedback! Your approval is our motivation.

May 31, 2021

Very good support from Vaan Cai using this app. It’s great having all my questions answered, so I can make the best business decision. Thanks Vaan for your help!

Chic Pet Company
United States
Over 3 years using the app
CJDropshipping replied June 1, 2021

Thank you for your feedback! Your approval is our motivation.

Edited February 27, 2024

the best app with professional team ,aways respond and resolve any issues on a time .Thanks for my private agent June Chen .

Nova Rossa
United Kingdom
Over 3 years using the app