Reviews (9,660)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

April 12, 2024

It is a very good service, fast and efficient work, incredible customer service, without a doubt she is the best. My agent Fanny is the best agent I have in resolving questions and services.

Decorly Skill
United States
9 months using the app
April 25, 2024

App is right off the bat, easy to navigate but what highlights it more is how the costumer service responds quickly, Pauling is very helpful!

Nurtella
Canada
2 months using the app
March 17, 2024

CJdropshipping has the best service and support.
I was having an issue with getting my email verified and Garrison Wong helped me through it. He is a wonderful service representative and I greatly appreciate his patience and help.

ArticleXen
United States
3 months using the app
July 19, 2024

I had a lot of questions regarding shipping and product packaging and the agent, Garrison Wong, was so very patient and helpful.

Say It With Ease
United States
30 days using the app
April 8, 2024

Huge Thanks to Sita Cui for Amazing Customer Support!
I'm writing to express my sincere gratitude to Sita Cui from your customer support team. I recently reached out with a question about how to check product availability in CJ warehouses, and Sita was incredibly helpful.

Sita took the time to clearly explain the different methods available, including using the "Warehouses" filter and checking product descriptions. Her explanation was thorough and easy to understand, and it definitely helped me figure out how to find the information I needed.

Thanks Allah then to Sita's guidance, I now feel confident in checking product availability on the CJ platform. Her friendly and professional demeanor made the entire experience positive.

Please extend my thanks to Sita for her outstanding service!

Sincerely,

[Abdelghani Guoddar]

TravyBag
Spain
16 days using the app
April 30, 2024

customer service provided by Arlene was the best. got the service and respond in seconds! couldent be better!

Petitehuset
Sweden
9 months using the app
April 27, 2024

Best Dropshipping apps and all of their support members are nice
Big thanks to Alan

LuxGate
Japan
6 months using the app
July 10, 2024

Marian Chen it's been the best agent i've ever had, always answering quickly and efficiently. Top notch service!

Shop Sancle
United Kingdom
About 2 months using the app
March 7, 2024

I can highly recommend Cj and especially "Lahne", she helped me a lot and solved my problem very quickly and was even able to exceed my expectations, I am very satisfied

CroVisionX
Germany
4 months using the app
April 18, 2024

I am very satisfied with CJ's customer service. I used to work with another company and I always had to wait a long time before I got an answer. Especially Suki Huang, helped me with several questions and was able to answer immediately and everything was very clear.

Dreammaxpro
Belgium
14 days using the app