Reviews (9,660)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

May 7, 2024

My Agent Angel was super helpful with following up on my customer's orders. They were super attentive and informed me instantly of my order's status. Great customer service provided by Angel. Highly recommended!

KINOVIVE
Australia
3 months using the app
February 13, 2024

Karen Jiang provided exceptional assistance with my CJDropshipping experience. Her knowledge and support were invaluable in navigating the platform and optimizing my operations. Her professionalism and willingness to go the extra mile truly enhanced my overall satisfaction with the service. I highly recommend Karen to anyone seeking efficient and effective assistance with CJDropshipping.

Solora Jewelry
United States
5 months using the app
May 21, 2024

They helped me sending inventory to Amazon FBA, especially their agent, "Gildan." She's generous and very helpful.

Ecom Trend
United States
8 months using the app
February 1, 2024

Started with CJ Dropshipping for my beginning; love its organization, user-friendly design. Customer Support is straightforward, clear, and very helpful. thier staff is very friendly with thier user. especailly Garrison wong

i love thier behaviour with me i hope they continue thier behaviour with me like this ever. thank you

Qandey
Pakistan
About 2 months using the app
Edited May 21, 2024

CJ Dropshipping has been pivotal in the expansion of my e-commerce business in Europe, offering an organized and user-friendly platform. My agent, Niky, has been remarkable, providing timely and informed support which has been crucial for navigating the intricate aspects of international shipping.

Her consistent professionalism and thoroughness are a testament to CJ Dropshipping's dedication to customer service. With Niky's assistance, the challenges of dropshipping in Europe have become manageable, fostering the success of my online store.

As for Eugenia Deng, her contributions have been equally instrumental. Eugenia's expertise and proactive approach have streamlined my operations, ensuring smooth and efficient management of my e-commerce activities. Her dedication is reflective of the level of excellence that CJ Dropshipping aspires to offer to all its clients.

In conclusion, CJ Dropshipping isn't just a supplier but a key ally in my e-commerce journey, with agents like Niky and Eugenia Deng playing an essential role in my business's growth and prosperity.

KAVADAN
Germany
7 months using the app
March 14, 2024

Thanks CJ Dropshipping for the support they provide everytime. They never let me down. Special thanks to Garrison Wong for understanding my problem and helping me solve it. He did a wonderful job.

Neishasnest
India
5 months using the app
April 5, 2024

The service i get from Leah was amazing and the App Store is fantastic by itself more ways to enjoy with this amazing service and thank you again (Leah) for ur support much appreciated.

AJ Treasure
United Kingdom
About 2 months using the app
March 22, 2024

I'm working first time with CJ and thanks to the agent Bruce Lin I have enjoyed very helpful CJ customer service. Bruce was very supportive and efficient by processing with orders. Everything was fast and clear.
I'll definitely stay with you, CJ:)!
Thank you!

Let‘s Gadgit
Switzerland
About 1 month using the app
April 16, 2024

Only good experiences so far. Decent shipping times and especially happy with agent Ely's quick support

Praise Place
Sweden
2 months using the app
May 8, 2024

Good site for dropshipping!

Had some problems with my account setup but Cherry Xu helped me fix it, 5 stars for me!

Epic monkeys automotive shop
Netherlands
About 2 months using the app